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611 verified reviews in the last 10 years.
Jean B.
Purchased on the 10 February 2025
Verified purchaseSo happy with my Google Pixel 8 - feels and looks like a new phone. Hadn't considered having a refurbished phone until a family member recommended 'Back Market'. So pleased I followed their advice and saved a lot of money!
Condition
Excellent
Reviewed in United Kingdom on 24 February 2025
Steph W.
Purchased on the 23 July 2025
Verified purchaseYou wouldn't know it was a refurbished handset. It is as new. Having had to get a new handset as my previous one was dying (google pixel 7a) I wanted a handset I was already familiar with. The camera is also fabulous. Have had great comments about the quality of pictures . Very speedy delivery too. An around great service 10/10
Condition
Excellent
Reviewed in United Kingdom on 7 August 2025
Manfred R.
Purchased on the 27 February 2025
Verified purchaseVery happy with my new Google Pixel 8. It was in perfect condition and at a great savings compared with new. Delivery was quicker than predicted and I am happy to recommend BackMarket. I will certainly shop with them again.
Condition
Excellent
Reviewed in United Kingdom on 12 March 2025
Hannah P.
Purchased on the 18 January 2025
Verified purchaseI bought it as "good" condition but it was basically like new, so I was very happy with it. The battery thus far is exactly what I'd expect of a new phone. It arrived in minimal packaging without loads of unnecessary plastic which was good. Only downside is it didn't come with the original charging plug, but luckily I already had one from my previous pixel phone. Would definitely recommend buying a refurbished phone and will continue to do so in future.
Condition
Good
Reviewed in United Kingdom on 2 February 2025
Samantha C.
Purchased on the 3 August 2025
Verified purchaseMy new to me phone is great, even though I got a good phone not a mark on it, it works perfectly and was packaged and sent in good time and on top of that helping the environment. I would definitely recommend and use again.
Condition
Good
Reviewed in United Kingdom on 25 August 2025
Lucy S.
Purchased on the 2 August 2025
Verified purchaseReally easy process to find and buy the phone, it arrived really quickly and in great condition. Could possibly do with a setup guides, but I figured it out. The trade in process was also so easy, great to have the packaging and label sent to make the prices very simple. fab service. This is my second phone from backmarket and I will continue to be a customer
Condition
Excellent
Reviewed in United Kingdom on 18 August 2025
Peter A.
Purchased on the 10 June 2025
Verified purchaseBought a Pixel 8 in excellent condition and really it was as good as new. No scratches on the screen or body. It was a really good price too. I've bought Google phones since the Nexus S and often got them direct from Google. Unless you are getting a freebie in exchange for paying full price, I don't see why you wouldn't get it from Backmarket for much less money for the same phone and warranty.
Condition
Excellent
Reviewed in United Kingdom on 23 June 2025
Bruce T.
Purchased on the 7 May 2025
Verified purchaseThis is a great little phone. Battery is excellent (at least compared to my older Samsung S10+) and it provides everything I need. Its taking me a little while to make sure all my apps log in corrrectly and I am in the process of changing my SIM provider. It will be nice to see how this works with 5G. I really cant see why people pay thousands for a new phone when this, with 5 years left of the support envelope and perfectly good performance characteristics, is available for a fraction of the price. This is my 3rd (possibly 4th?) purchase through Backmarket and my first port of call whenever I need/want a refurbished phone - which isn't that often as these "nearly new" options keep me going for a few years at least.
Condition
Excellent
Reviewed in United Kingdom on 21 May 2025
Becky S.
Purchased on the 19 July 2025
Verified purchaseGreat phone, delivered quickly and in immaculate condition. Didn't say it was originally a Japanese model though, so I can't turn off the shutter sounds on the camera. Probably would have chosen a different one had I known that before.
Condition
Excellent
Reviewed in United Kingdom on 3 August 2025
Ian S.
Purchased on the 12 February 2025
Verified purchaseOverall pretty happy with my purchase of a Pixel. Was understandably nervous about spending over £300 on a refurbished phone but it works very smoothly and the battery life, one of my main worries, is excellent - up to 2 days with my use. I chose an "excellent" condition phone, the screen and body are immaculate, no signs of any use. There is a slight scrape on the camera bar which is noticeable but really not an issue especially as I now have the phone in a case. I am missing the design, ergonomics and lighter weight of my Samsung S10, the Pixel 8 is noticeably heavier and thicker and the protruding camera bar takes a bit of getting used to. But the Pixel 8 is faster and with much smoother connectivity. The camera app is a pleasure to use and gives great results. The Back Market website is very well designed and made it easy to choose a phone. I wouldn't hesitate to buy a phone from Back Market again based on my experience. I've saved ££s and helped the environment. The only reason I rate my experience as "Pretty Good" rather than "Awesome" is because I ordered the slightly more expensive grey model, but received a cheaper black model. But I elected to keep this as wasn'...
Condition
Excellent
Reviewed in United Kingdom on 6 March 2025