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3,974 verified reviews in the last 10 years.
Anne F.
Purchased on the 20 July 2025
Verified purchaseI like my new Galaxy S23. Arrived on time with good communication about when it would arrive. Arrived in better condition than I was expecting. You'd think it was new. Just made me realise how slow and clogged my old phone was - and it was perfect for the new apps I needed for travelling. Thanks - recommended Back Market to my daughter for her to buy a reconditioned I-pad for my granddaughter to start college.
Condition
Fair
Reviewed in United Kingdom on 9 August 2025
Steveo 07 C.
Purchased on the 18 June 2025
Verified purchaseGreat phone, always had a Samsung and not disappointed with the quality of this one. Never had a refurbished phone so will see how it goes. Very happy with the service and how fast from order to delivery as well. Will definitely order from Backmarket again!
Condition
Good
Reviewed in United Kingdom on 2 July 2025
Steve S.
Purchased on the 7 July 2025
Verified purchaseShopped around before settling on Back Market Galaxy S23. Best price, reasured by both integrity, checks carried out and customer reviews. Smooth delivery, phone is great and exactly what I hoped for.
Condition
Excellent
Reviewed in United Kingdom on 20 July 2025
John D.
Purchased on the 13 April 2025
Verified purchasePhone arrived in double quick time. When I checked it I couldn't find a mark. You wouldn't know it was refurbished - it looked so good. Works as it should. I have used Back Market before and will use them again if I need anything.
Condition
Good
Reviewed in United Kingdom on 28 April 2025
Patricia R.
Purchased on the 1 March 2025
Verified purchaseIt's my 2nd purchase with Back Market and I couldn't be more happy (again): the phone looks as a brand new phone, works perfectly and was delivered before the estimated time. Both my phones were purchased here and If you want a refurbished phone I strongly advise you to purchase from them.
Condition
Excellent
Reviewed in United Kingdom on 19 April 2025
Enyioma A.
Purchased on the 22 November 2024
Verified purchaseThis is the first time I have opted for a refurbished phone and the first time I have owned a Samsung, having owned several Pixels. I bought a phone in "excellent" condition and it was essentially brand new. Very happy with the service.
Condition
Excellent
Reviewed in United Kingdom on 8 December 2024
Robert C.
Purchased on the 30 July 2025
Verified purchaseBackmarket was great but for my S23 my Lebara sim didn't work. I put an o2 sim in which did work so switched to o2 on an esim and that is great. 5 stars for Backmarket but thought I'd mention the esim point as clearly the modern Samsungs don't like some sims.
Condition
Excellent
Reviewed in United Kingdom on 13 August 2025
Sam C.
Purchased on the 26 July 2025
Verified purchaseOrdered a fair condition s23 and the phone that arrived is like new. If it came in a Samsung box I would have said the phone is brand new. Fast next day delivery. Well worth the money and will use this site again
Condition
Fair
Reviewed in United Kingdom on 10 August 2025
Paula W.
Purchased on the 11 January 2025
Verified purchaseOrdered the Samsung Galaxy s23 in good condition. I am over the moon, there is genuinely not a mark on it. It looks brand new and runs like a dream, battery life is top notch too. If you are umming and ahhing about orderin a phone from this company just go for it. I will definately be back in the future 😁🤘
Condition
Good
Reviewed in United Kingdom on 30 January 2025
Troy T.
Purchased on the 15 December 2024
Verified purchaseWell what a brilliant phone. And a website site that can be trusted to deliver the highest quality refurbished phones. You will not be disappointed. I have purchased another phone right on the back of this one. Well done black market
Condition
Good
Reviewed in United Kingdom on 29 December 2024