Customer reviews

4.3/5

314 verified reviews in the last 6 months.

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  • A

    Andrew S.

    Reviewed in United Kingdom on 11 April 2024

    5/5
    Excellent Note 20 Ultra. Great quality, price & experience. Backmarket.co.uk are THE best for refurbished phones. I had an issue with the first one & the phone was replaced with the least amount of hassle, with the most extensive, complete & fantastic customer service. Excellent from start to finish. Also, I got insurance with them which is extremely difficult to get elsewhere for a second hand phone. I cannot recommend Backmarket.co.uk enough.
    Galaxy Note20 Ultra 5G 512GB - Black - Unlocked

    Purchased on the 24 February 2024

  • V

    Vipul G.

    Reviewed in United Kingdom on 9 February 2024

    4.3/5
    I got the samsung galaxy note20 ultra 5g which had a FAIR condition onit, The communication from the vendor was on point at every stage the delivery by dpd was on time and well informed payment via KLARNA was very easy and the phone... the condition was so much better than i expected, very minor nicks on the metal - does not affect the overall look screen is scratch free did i get lucky? not sure but very happy on my 1st day of using the phone. Would i buy from this retailer again??? YES :)
    Galaxy Note20 Ultra 5G 256GB - White - Unlocked

    Purchased on the 8 February 2024

  • J

    John M.

    Reviewed in United Kingdom on 1 April 2024

    5/5
    really happy with phone looks brand new can't tell its a reconditioned one . would highly recommend using back market to anyone wanting a phone with massive savings
    Galaxy Note20 Ultra 5G 256GB - Black - Unlocked - Dual-SIM

    Purchased on the 18 March 2024

  • T

    Tony B.

    Reviewed in United Kingdom on 11 February 2024

    5/5
    Very happy with my purchase . Immaculate condition not a single mark or scratch . You would believe I have just taken it out of the original Samsung box Running very smoothly excellent battery life .received the phone 3 days earlier than stated . Purchased February 2024...thanks for the wonderful service .
    Galaxy Note20 Ultra 5G 256GB - Bronze - Unlocked - Dual-SIM

    Purchased on the 1 February 2024

  • F

    Fatima A.

    Reviewed in United Kingdom on 24 January 2024

    5/5
    beautiful phone, easy to set up. was able to seamlessly transfer all of my info from my old Samsung to this new one. easy to use since it's the same system as my old Samsung. no scratches/damage upon opening. highly recommend 👌
    Galaxy Note20 Ultra 5G 128GB - Bronze - Unlocked

    Purchased on the 9 January 2024

  • K

    Kelvin M.

    Reviewed in United Kingdom on 8 April 2024

    4.9/5
    I am not disappointed at all. Value for money. Definitely buying another for my wife soon. The minor scratches aren't a turnoff for a refurb. In fact bought a nice pouch and only myself knows of the fact that it's a refurb lol. Battery not bad also.
    Galaxy Note20 Ultra 5G 256GB - Black - Unlocked - Dual-SIM

    Purchased on the 28 March 2024

  • A

    Abdul rahman H.

    Reviewed in United Kingdom on 24 March 2024

    5/5
    I'm really impressed with them as I have received the note 20 ultra in excellent condition. Because of that I have just now ordered one more phone which is S23 Ultra. just hoping that this phone also comes in best condition. @4gadgets you guys are really awesome. please check for my S23 ultra order and provide me the best phone please. Thanks!
    Galaxy Note20 Ultra 5G 256GB - Bronze - Unlocked - Dual-SIM

    Purchased on the 20 March 2024

  • J

    J e P.

    Reviewed in United Kingdom on 28 January 2024

    4.5/5
    Was wary of buying a 'fair' condition phone but couldn't find the spec i wanted in any better condition. Was pleasantly surprised, phone was immaculate, I'm struggling to understand why it was marked as fair. Battery life is average but not surprising for age of phone. Overall really pleased.
    Galaxy Note20 Ultra 5G 512GB - Black - Unlocked

    Purchased on the 11 January 2024

  • D

    David H.

    Reviewed in United Kingdom on 14 December 2023

    5/5
    First I've ever bought from this company found it to be absolutely spot on, the description of the phone was spot on, it arrived a day before which was awesome, had no trouble at all thanks for a trouble free deal.
    Galaxy Note20 Ultra 5G 256GB - White - Unlocked - Dual-SIM

    Purchased on the 12 December 2023

  • D

    David J.

    Reviewed in United Kingdom on 4 December 2023

    5/5
    While the condition of this phone was set as Good, it was basically perfect. No noticeable marks or scratches and perfect working order. Wife very happy with old phone which replace an old Note 8 (which is being traded in, so happy to be recycling). Would definitely recomend
    Galaxy Note20 Ultra 5G 256GB - Black - Unlocked - Dual-SIM

    Purchased on the 1 December 2023