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867 verified reviews in the last 10 years.
Vlad B.
Purchased on the 25 July 2025
Verified purchasearrive in 2 days , and the phone looks amazing and I'm deeply pleased I will definitely buy again soon kind regards
Condition
Excellent
Reviewed in United Kingdom on 26 July 2025
Ian P.
Purchased on the 9 June 2025
Verified purchaseAs advertised, immaculate and ready to go after smartswitch ran it's course. Never had any problem with a backmarket supplied product. I get them for my family as well as myself. No complaints from them.
Condition
Excellent
Reviewed in United Kingdom on 22 June 2025
Cameron W.
Purchased on the 13 December 2024
Verified purchaseThis phone is even more than I expected to recieve. Big and bold with a beautiful display to match. A more than sound sounding stereo speaker setup that allows you to listen to whatever your heart desires. The build quality is nothing short of exquisite, feeling premium from the minute you lay fingers on the device. The software is near flawless, everything has been smooth sailing thus far, living up to expectations and the storage provides more than enough space to download your favourite apps, games or even store a few videos and images. Then again, you could save extra space by using a micro sd card for the last two! Sound quality on calls is really good, I've been told it almost is as if I was in front of the person I was having a conversation with, and that says it all. So far, so good, and upon recieving the phone, it was in decent packaging and even better physical and visual quality, which is something you always worry about when it comes to buying refurbished, but on this occasion, I was far from dissapointed.
Condition
Excellent
Reviewed in United Kingdom on 15 December 2024
Paul S.
Purchased on the 3 January 2025
Verified purchaseGreat company and service. The Sumsung Note 20 Ultra was a great choice, it arrived the next day. Condition was immaculate and we are delighted with our purchase. I have no hesitation in recommending Backmarket and they will be our go to place now whenever we need a phone upgrade.
Condition
Excellent
Reviewed in United Kingdom on 13 January 2025
Cristian D.
Purchased on the 21 October 2024
Verified purchasethank you to a professional team who supported me with my purchase. the item looking amazing, like new. Back Market is very professional, strong recomand to others customers. My order arrived in 2 days after I placed my order. thank you!
Condition
Good
Reviewed in United Kingdom on 23 October 2024
Ather A.
Purchased on the 3 October 2024
Verified purchaseThe Mobile is in mint Condition.I ordered one in " Good Condition". I wasnt expecting such a mobile to be honest, though the back casing is Renewed its not the orignal one, still the phone is upto the mark. I am happy.
Condition
Fair
Reviewed in United Kingdom on 20 October 2024
Noor M.
Purchased on the 28 June 2025
Verified purchasethe is good and very well refurbished and arrived as expected but it does have some issues the display isn't original oem display amd the fingerprints with side buttons don't as expected everything else is good
Condition
Excellent
Reviewed in United Kingdom on 16 July 2025
Adam D.
Purchased on the 12 May 2025
Verified purchaseThe website is great, however the phone I received wasn't the professionally refurbished phone I was told I would receive. It looked great, but after 10 minutes of use it kept turning itself on and off and touch response was very poor
Condition
Excellent
Reviewed in United Kingdom on 15 May 2025
Joan R.
Purchased on the 9 November 2024
Verified purchaseI am so very pleased with this purchase. There was no hassle ordering, the only hassle I had was deciding which one to finally order 😅. This feels like a brand new phone, works like a dream and looks damn good! My daughter was gushing on about how nice the phone is, when I told her I got it from BackMarket, she was surprised and said that she had heard about them but didn't trust ordering anything. When she saw my phone and heard how quickly I got my order, she immediately ordered an earpiece for her iPhone. I am recommending this site to everyone!!! I am actually making more calls than I usually make, just to use the phone! I love my brand new second hand phone LOL! BIG THUMBS UP 👍 👌 👏
Condition
Excellent
Reviewed in United Kingdom on 2 December 2024
Andrew D.
Purchased on the 2 July 2025
Verified purchaseAbsolutely fantastic experience for start to finish. Best service I have had in a long while. The phone is in brilliant condition not even a single blemish. I will definitely be back very soon for a tablet. Thank you very much Backmarket !!!!!!!!!!
Condition
Excellent
Reviewed in United Kingdom on 14 July 2025