Regents IT and Computers Ltd

Seller reviews, items and info

Approved seller with 3.7/5 Stars ratingTrusted on Back Market for 1 year

Overall rating

48 verified reviews

Rating details

  • Battery

    3.7/5

  • Lens & Camera

    3.8/5

  • Shipping

    3.8/5

  • Accessories

    3.3/5

  • Packaging

    3.8/5

  • Overall performance

    3.7/5

  • Appearance

    3.7/5

Reviews

  • Taofeek A.

    Verified purchase

    Reviewed 27/10/2026, United Kingdom.

    It’s next to perfect. Very neat and clean as good as excellent even when I bought it on condition of GOOD. Happy

    Dell Latitude 3420 14-inch (2021) - Core i5 - Gen 11 (G) - 16GB - SSD 512 GB QWERTY - English

    Condition

    Good

    Purchased

    09/10/2026

  • Gemma W.

    Verified purchase

    Reviewed 14/10/2026, United Kingdom.

    ordered a laptop, it came very quickly, first one looked in good condition, but had a fault with one of the keys, but requested exchange of the laptop and within 2 days the second laptop had arrived. was easy to return faulty one, within a week all was sorted. the second laptop immaculate condition, as new and easy to set up. couldn't have asked for better customer service.

    Dell Latitude 3420 14-inch (2021) - Core i5 - Gen 11 (G) - 16GB - SSD 512 GB QWERTY - English

    Condition

    Good

    Purchased

    03/10/2026

  • Colin james B.

    Verified purchase

    Reviewed 18/07/2026, United Kingdom.

    Regents IT and Computers Ltd are SCAMMERS, do not buy from them! I don’t know about everybody else’s experience but this is 3rd party selling website and my seller is trying to scam and keep my money. To start with, they sent me the wrong device colour initially after a delayed preparation and delivery estimate already. To add to my frustrations, now after returning it promptly they have decided to ignore and not to refund me and I am currently going through the process of getting my refund through BackMarket themselves directly as a gesture. Stay clear of the 3rd party MacBook device sellers on here and more specifically stay clear of Regents IT and Computers Ltd. Poor service.

    MacBook Air 13-inch (2022) - Apple M2 8-core and 10-core GPU - 16GB RAM - SSD 256GB - Standard display - QWERTY - English

    Condition

    Excellent

    Purchased

    30/06/2026

  • Lynette A.

    Verified purchase

    Reviewed 14/04/2026, United Kingdom.

    The laptop was in poor condition. The body had lots of scratches, and the battery was severely deteriorated, resulting in poor battery life. On top of that, it wouldn’t charge at all. I returned it the very next day, but the seller did not process my refund despite receiving the device. Thankfully, the Back Market support team was incredibly helpful and kept track of the situation every step of the way. They ultimately processed my refund, and I got my money back.

    Dell Latitude 7420 14-inch (2021) - Core i5-1145G7 - 16GB - SSD 256 GB QWERTY - English

    Condition

    Good

    Purchased

    21/03/2026

  • Olamma O.

    Verified purchase

    Reviewed 05/04/2026, United Kingdom.

    So far so good, I’ve been enjoying it. It’s quite ok for what I bought it for

    HP Pavilion X360 14-inch (2022) - Core i3 - Gen 12 (U) - 8GB - SSD 256 GB QWERTY - English

    Condition

    Good

    Purchased

    24/03/2026

  • David W.

    Verified purchase

    Reviewed 14/10/2026, United Kingdom.

    Great, no issues, it's in fantastic condition just like new

    Xiaomi Mi 11 Lite 5G 128GB - Black - Unlocked

    Condition

    Good

    Purchased

    01/10/2026

  • Katie H.

    Verified purchase

    Reviewed 06/10/2026, United Kingdom.

    Everything felt like new and was delivered quickly!

    Switch 2 256GB - Black

    Condition

    Good

    Purchased

    09/09/2026

  • Judy C.

    Verified purchase

    Reviewed 22/09/2026, United Kingdom.

    It's a great laptop. Takes a bit getting used to finding apps and saving as it works slightly different to what I'm used to. However, I am loving using it. No technical issues.

    Hp EliteBook 840 G7 14-inch (2022) - Core i7 - Gen 10 (U) - 32GB - SSD 512 GB QWERTY - English

    Condition

    Good

    Purchased

    13/09/2026

  • David J.

    Verified purchase

    Reviewed 25/08/2026, United Kingdom.

    I just wanted an alternative to my desk top and this is brilliant, very good spec at a very reasonable price. The condition is very good and the delivery was super quick. The only thing I would have liked to know was the version of windows 11 it came with (i.e. Pro or not)

    Dell Latitude 5420 14-inch (2021) - Core i5 - Gen 11 (G) - 16GB - SSD 1 TB QWERTY - English

    Condition

    Good

    Purchased

    13/08/2026

  • Zoe B.

    Verified purchase

    Reviewed 04/03/2026, United Kingdom.

    I think the device itself is good - and it does what I need so far. However, I'm disappointed that the battery only lasts just an hour - hour and a half when not plugged in. I'm surprised as the ad I saw said it would last considerably longer than this.

    Dell Latitude 5420 14-inch (2020) - Core i7 - Gen 11 (G) - 16GB - SSD 1 TB QWERTY - English

    Condition

    Good

    Purchased

    12/02/2026

799 products

Seller registration number

15063654

Trade register number

15063654

Legal address

Regents IT and Computers LtdWellesley House 102 Cranbrook RoadIlfordIG1 4NHUnited Kingdom

Seller's country of origin

United Kingdom