: customer reviews

Overall rating

1,782 verified reviews

Rating details

  • Overall performance

    4.6/5

  • Appearance

    4.6/5

  • Packaging

    4.5/5

  • Shipping

    4.7/5

Reviews

  • Paulo B.

    Verified

    Reviewed 10/08/2025, United Kingdom.

    It is 100% genuine. Good battery. Quick delivery. The device is just superb in general. Price is very reasonable as well for such an excellent refurbished item. Had this with a trade-in and got the payment in less than a week. This is my first time to buy from backmarket and I am gonna buy tech items from here again for sure.

    Condition

    Excellent

    Purchased

    28/07/2025

  • Imaad P.

    Verified

    Reviewed 19/08/2024, United Kingdom.

    Very happy with my purchase was slightly worried about buying refurbished however upon arrival no issues and very happy with the service provided would highly recommend buying refurbished as they feel brand new down to the unboxing experience

    Condition

    Excellent

    Purchased

    01/08/2024

  • Ava T.

    Verified

    Reviewed 21/09/2025, United Kingdom.

    Brilliant service, very fast delivery and Airpods look brand new!! Packaged nicely and overly safe which showed the care and effort they apply on their products.

    Condition

    Excellent

    Purchased

    10/09/2025

  • Nasheeta C.

    Verified

    Reviewed 30/09/2025, United Kingdom.

    Super reliable and came on time! everything is genuine and legit and works perfectly well! i was a bit skeptical when it didn’t come in the Airpod box but everything works amazingly. it comes with suitable charging wire and extra silicone tips. Will be buying from back market again!

    Condition

    Excellent

    Purchased

    23/09/2025

  • David H.

    Verified

    Reviewed 14/09/2025, United Kingdom.

    Never had any AirPods before so I cannot really compare but wow I just love them! However a bit frustrated that having bought them the next week they bring out the 3rd generation with further additional features. However, they are just great.

    Condition

    Excellent

    Purchased

    04/09/2025

  • Bal B.

    Verified

    Reviewed 27/07/2025, United Kingdom.

    I’ve always bought phones or tablets but my first time buying AirPods! Not disappointed at all as these were a fraction of the price for the new but they work amazingly well not a single issue with connecting or the quality. So pleased!

    Condition

    Excellent

    Purchased

    11/07/2025

  • Macy W.

    Verified

    Reviewed 23/08/2024, United Kingdom.

    Such a good deal. I’m not much of a tech guru so I really can’t tell any difference from a new product. The sound quality is amazing and all the audio features are so cool. Yet to see how good the battery life is

    Condition

    Excellent

    Purchased

    22/08/2024

  • Othmane B.

    Verified

    Reviewed 09/10/2025, United Kingdom.

    Good

    Condition

    Excellent

    Purchased

    20/09/2025

  • Ariane S.

    Verified

    Reviewed 21/08/2025, United Kingdom.

    THEY ARE AMAZINGGGGGGGGG they very much real trust me this is my 3rd purchase in this app before my iPhone 15 pro, my Apple Watch Series 7 now my AirPods. All features are there they are insaneeeee microphone is greattttt

    Condition

    Excellent

    Purchased

    20/08/2025

  • Alexandra B.

    Verified

    Reviewed 10/08/2025, United Kingdom.

    The AirPods came in perfect condition, which was amazing, but they came still connected to the previous owner’s iCloud Account, which is annoying because my iCloud is unable to process them as my device, showing me notifications all the time that the owner can see their location.

    Condition

    Excellent

    Purchased

    27/07/2025