Phone is beautiful and in really good condition. The only problem I had was that the phone was and continue to default to Korean language. I turned this off first thing, as I do not speak Korean, but it still pops up in odd places, like in certain parts of the settings. Overall very happy with the phone, but perhaps the refurbished could reset the phone to English thoroughly before selling in an English-speaking country.

After tooing and throwing about these brilliant deals on reconditioned phones, ( which I have never bought) I eventually bit the bullet and went for the galaxy z5. I was a very apprehensive I am astounded at how easy it was to order and how quick it turned up, when I opened the box, again another surprise at how like a new the phone is, just a tiny scratch when folded on the join.I am well impressed with back market and I tell everyone who is looking for another phone, I will never get a contract again. This phone is in mint condition. I love this phone

Ordered a refurbished phone through Back market - specifically sold by 4gadgets - and couldn't be happier. The phone is in absolutely perfect condition, and this is coming from someone who very fussy and meticulous about his devices. It was delivered earlier than expected by a full three days, so credit to the seller for such a quick dispatch. I always buy my phones brand new directly from Samsung,but thought I'd give a refurb a try after reading the reviews, and I made a massive saving. I highly recommend Back market and have done already to family members. I will definitely be using them again in the future.

I'm very pleased with my new refurbished phone its looks brand new. I couldn't see any marks or scratches on it at all. Ordering was easy, delivery was on time & quick. Well worth saving yourself hundreds of pounds buying it this way.

I went with the excellent condition Samsung flip 5, the phone works fine although there is quite a noticeable chip on the corner and when opening and closing the phone I can hear cracking like it has grit in it. This is my first time using back market so hoping I don’t regret it. Will see how it goes.

my experience of back market was excellent for choosing the phone I wanted to the delivery it was so easy to order and my phone arrived straight away and it was in floorless condition not a mark on it ,it was as new thank you back market for such a great experience