The phone was delivered on time and in recycled packaging as stated. It is in great condition and as advertised. Just started using it yesterday. This is my first purchase of a refurbished device and was little skeptical, till I got the device in my hands. This is a great initiative and you have got a life long, loyal customer in me. Well done Back Market and thank you.

I took a gamble and went for the cheapest option of the Samsung Note20 in "fair" condition. It is far from what I thought it would be and is actually in excellent condition, not a single scratch or mark on it. Works perfectly. It arrived 2 days after buying so super fast delivery too. I have nothing negative to say at all, I would definitely recommend buying from here.

Everything was going well till I clicked the link to review this. I brought my phone in Excellent condition and now it suggests it’s ‘very good’. Anywho, the phone is in great condition and everything is working. Unsure about why the condition has changed on this link.

Thank you. It was an easy setup, although there were many phone updates in the first couple of days. Overall, I am pleased with my purchase.

My daughter likes the phone very much thank you

Ordered on Thursday came Saturday, its like a brand new phone no marks or scratches