Microsoft Surface Laptop 4 15"QWERTY - English • 512 GB • RAM 16GB • Core i7 - Gen 11 (G) • Touchscreen

Name: Microsoft Surface Laptop 4 15-inch (2020) - Core i7 - Gen 11 (G) - 16GB - SSD 512 GB QWERTY - English
Brand: Microsoft
Price: 677.00 GBP
Availability: InStock
Rating: 4.3 (33 reviews)

(33 reviews)

£677.00

before trade-in

Save £1,522.00

Microsoft Surface Laptop 4 15"QWERTY - English • 512 GB • RAM 16GB • Core i7 - Gen 11 (G) • Touchscreen

(33 reviews)

£677.00

before trade-in

Save £1,522.00

Free delivery by 30 - 31 Jul

Express delivery by 29-30 Jul from £10.00

Restored professionally

Based on up to 100-points of inspection

Customer reviews for Microsoft Surface Laptop 4 15"

Overall rating

33 verified reviews

Rating details

Appearance
3.9/5
Overall performance
3.9/5
Packaging
4.2/5
Shipping
4.4/5

Reviews

David K.
Verified purchase
Reviewed 06/04/2026, United Kingdom.
Bought a Surface Laptop 4 for my wife's business as I wanted her to have a premium Windows laptop but didn't want her to pay premium prices. I explained to her that it would be used so suggested I would use it if she wasn't happy. When the device was delivered a day early, I was keen to see how many blemishes the 'Excellent' condition device would have. NONE! If it weren't for the packaging, I would not have thought it was a used device. No marks, no blemishes, everything worked and the experience was like unboxing a new device. Very happy wife, so I am happy. Would have no hesitation in using Back Market again and always have their guarantee in place if I did.
Microsoft Surface Laptop 4 15-inch (2020) - Core i7 - Gen 11 (G) - 16GB - SSD 512 GB QWERTY - English
Microsoft Surface Laptop 4 15-inch (2020) - Core i7 - Gen 11 (G) - 16GB - SSD 512 GB QWERTY - English
Condition
Excellent
Almost no signs of wear. The body may have very light micro-scratches. For items with screens, the screen will have no scratches.
Purchased
24/03/2026
Les B.
Verified purchase
Reviewed 10/08/2025, United Kingdom.
After spending quite some time transferring data and loading software the laptop suddenly shut off, not shut down, it just went dark..... Not sleep mode, not screen off, just off..... It had been plugged in the day before when it arrived and was not only fully charged but was also plugged in to the charger.... I spent some time trying to get it running again but to no avail. Sent an email to the address on the yellow card that came in the box., no reply yet. So I left it for quite some time to let it settle.... After a good few more attempts to get it to start it was still not working. In the bad old days I would have removed the battery for a minute or two then refitted it and started over, so instead I held the power button for quite a while longer than usual. a lot longer. Then waited a minute or two and tried a normal start and would you believe it..... the blessed thing started.. It has behaved ever since , otherwise it would have been sent back for a refund. Please try to reply to customer emails! It's still not the model ordered by the way, it's a Surface 3 not a 4, so what are you going to do about that?
Microsoft Surface Laptop 4 15-inch (2020) - Core i7-1185G7 - 32GB - SSD 1 TB QWERTY - English
Microsoft Surface Laptop 4 15-inch (2020) - Core i7-1185G7 - 32GB - SSD 1 TB QWERTY - English
Condition
Good
Light signs of wear. The body may have light micro-scratches. For items with screens, the screen will have no scratches.
Purchased
29/07/2025
Graham D.
Verified purchase
Reviewed 16/06/2025, United Kingdom.
I bought and paid for a 15" surface laptop. what I received was a 13" so I have sent it straight back. I find it hard to believe a professional tech refurbishment company would not know the difference between 15" and 13" so I assume this was a deliberate ploy to con me.
Microsoft Surface Laptop 4 15-inch (2020) - Core i7-1185G7 - 16GB - SSD 256 GB QWERTY - English
Microsoft Surface Laptop 4 15-inch (2020) - Core i7-1185G7 - 16GB - SSD 256 GB QWERTY - English
Condition
Fair
Signs of wear. The body may have a few visible scratches and dents. Items with screens may have light scratches.
Purchased
05/06/2025
Lucy T.
Verified purchase
Reviewed 03/11/2024, United Kingdom.
The laptop is great. The only slight bit of damage/sign it isn't brand new is a small dent in the lid. Otherwise the condition is fine. I bought excellent condition.
Microsoft Surface Laptop 4 15-inch (2020) - Core i7-1185G7 - 16GB - SSD 256 GB QWERTY - English
Microsoft Surface Laptop 4 15-inch (2020) - Core i7-1185G7 - 16GB - SSD 256 GB QWERTY - English
Condition
Excellent
Almost no signs of wear. The body may have very light micro-scratches. For items with screens, the screen will have no scratches.
Purchased
21/10/2024
Kevin G.
Verified purchase
Reviewed 04/10/2023, United Kingdom.
The laptop is great and works well!! Just missing two of the nubs on the bottom so it is unstable :(
Microsoft Surface Laptop 4 15-inch (2020) - Core i7-1185G7 - 16GB - SSD 256 GB QWERTY - English
Microsoft Surface Laptop 4 15-inch (2020) - Core i7-1185G7 - 16GB - SSD 256 GB QWERTY - English
Condition
Good
Light signs of wear. The body may have light micro-scratches. For items with screens, the screen will have no scratches.
Purchased
17/09/2023
Adam J.
Verified purchase
Reviewed 16/08/2024, United Kingdom.
Very happy. The laptop was brand new in a sealed box and delivered fast.
Microsoft Surface Laptop 4 15-inch (2021) - Core i7-1185G7 - 32GB - SSD 1000 GB QWERTY - Portuguese
Microsoft Surface Laptop 4 15-inch (2021) - Core i7-1185G7 - 32GB - SSD 1000 GB QWERTY - Portuguese
Condition
Excellent
Almost no signs of wear. The body may have very light micro-scratches. For items with screens, the screen will have no scratches.
Purchased
12/07/2024
Mary M.
Verified purchase
Reviewed 19/04/2023, United Kingdom.
Very happy with this computer. Excellent condition and works perfectly.
Microsoft Surface Laptop 4 15-inch (2020) - Core i7-1185G7 - 8GB - SSD 512 GB QWERTY - English
Microsoft Surface Laptop 4 15-inch (2020) - Core i7-1185G7 - 8GB - SSD 512 GB QWERTY - English
Condition
Excellent
Almost no signs of wear. The body may have very light micro-scratches. For items with screens, the screen will have no scratches.
Purchased
30/03/2023

Everything you ever wanted to know about the Microsoft Surface Laptop 4 15"

Durability
Overall performance
Screen quality
Audiovisual

1540 gWeight
YesBacklit Keyboard
YesUSB-A port
Integrated GraphicsGraphic Card Type
IntegratedGraphic Card Brand
2020Year of Release
Windows 11OS
YesJack port
Windows 11Maximum Os Supported

The Microsoft Surface Laptop 4 15-inch (2020) is a sleek Windows laptop designed for everyday use with a focus on productivity and style. Powered by an Intel Core i7 processor running at 3 GHz, this model was released in 2020 and remains suitable for a variety of tasks including office work, media consumption, and light creative projects.

Key features:

Release Year: 2020
Display: 15-inch PixelSense touchscreen
Processor: Intel Core i7, 3 GHz
Graphics: Integrated Intel Iris Xe Graphics
Build: Aluminium chassis with slim and lightweight design

Who is this for?

The Microsoft Surface Laptop 4 15-inch (2020) is ideal for users seeking a balanced laptop that combines a clear touchscreen display with solid processing power. It suits professionals and students who need a reliable device for office applications, video calls, and general multitasking. The integrated graphics support casual creative work but is best suited for everyday productivity rather than intensive gaming or design.

Pros & Cons:

Pros	Cons
Clear 15-inch touchscreen display	Integrated graphics not suitable for demanding gaming
Slim, lightweight aluminium build	Limited upgrade options due to design

Why refurbished?

Choosing a refurbished Microsoft Surface Laptop 4 15-inch (2020) is an eco-conscious choice that helps reduce electronic waste. Each device is carefully tested and restored to meet quality standards. Learn more about our quality standards.

Weight: 1540 g
Backlit Keyboard: Yes
USB-A port: Yes
Graphic Card Type: Integrated Graphics
Graphic Card Brand: Integrated
Year of Release: 2020
OS: Windows 11
Jack port: Yes
Maximum Os Supported: Windows 11
Webcam: Yes
Model: Surface Laptop 4
Screen type: IPS
Resolution: 2496 x 1664
Processor generation: 11th gen
Height: 1,47 cm
Processor: Core i7 - Gen 11 (G)
Wi-Fi: Yes
Numeric keypad: No
Speakers Technology: Omnisonic Speakers
Series: Surface
Processor brand: Intel
Ethernet: No
Storage (GB): 512 GB
RAM frequency (MHz): 3733
Graphic card: Integrated Graphics
Colour: Black/Grey
Refresh Rate: 60
HDMI port: No
Speakers Number: 2 Speakers
Bluetooth: Yes
SSD storage capacity (GB): 512
Touchscreen: Yes
VGA port: No
Processor cores: 4
Microphone: Yes
Last Os Compatibility: Yes
Screen Brightness: 400 Nits
Processor speed (GHz): 3 GHz
Width: 33,95 cm
Screen High Density Display: Yes
USB-C port: Yes
Memory (GB): 16 GB
Storage type 1: SSD
Screen size: 15
Keyboard Language & Type: QWERTY - English
Screen Adaptative Color: No
Brand: Microsoft
Depth: 24,40 cm
Front Camera Definition: 720P

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Microsoft Surface Laptop 4 15"QWERTY - English • 512 GB • RAM 16GB • Core i7 - Gen 11 (G) • Touchscreen

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Customer reviews for Microsoft Surface Laptop 4 15"

Overall rating

Rating details

Reviews

Reviews

David K.

Les B.

Graham D.

Lucy T.

Kevin G.

Adam J.

Mary M.

Popular searches

Everything you ever wanted to know about the Microsoft Surface Laptop 4 15"

Durability

Overall performance

Screen quality

Audiovisual

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