Microsoft Surface Laptop 4 13-inch (2020) - Core i7 - Gen 11 (G) - 16GB - SSD 256 GB AZERTY - French

Customer reviews for Microsoft Surface Laptop 4 13"

Overall rating

144 verified reviews

Rating details

Appearance
4.2/5
Overall performance
4.2/5
Packaging
4.5/5
Shipping
4.6/5

Reviews

Camden V.
Verified purchase
Reviewed 20/03/2026, United Kingdom.
Absolutely great. The laptop came in great shape - almost no signs of use, fully functioning and fast. Bought it as a gift for my mum and she loves it. Delivery was also speedy. Would definitely recommend buying!
Microsoft Surface Laptop 4 13-inch (2021) - Core i5 - Gen 11 (G) - 8GB - SSD 256 GB QWERTY - English
Microsoft Surface Laptop 4 13-inch (2021) - Core i5 - Gen 11 (G) - 8GB - SSD 256 GB QWERTY - English
Condition
Good
Light signs of wear. The body may have light micro-scratches. For items with screens, the screen will have no scratches.
Purchased
18/03/2026
Mohammed saifur R.
Verified purchase
Reviewed 17/09/2025, United Kingdom.
10/10 to the Supplier. I highly appreciate you calling me, esp. your hand written note! Thank you. Well packaged. Excellent condition. Run with no issues. Suppliers service and speed really succeeded my expectation. 10/10 to BackMarket. Thank you for keeping me well updated. Very highly recommended supplier.
Microsoft Surface Laptop 4 13-inch (2021) - Core i5 - Gen 11 (G) - 16GB - SSD 256 GB QWERTY - English
Microsoft Surface Laptop 4 13-inch (2021) - Core i5 - Gen 11 (G) - 16GB - SSD 256 GB QWERTY - English
Condition
Excellent
Almost no signs of wear. The body may have very light micro-scratches. For items with screens, the screen will have no scratches.
Purchased
12/09/2025
Victor O.
Verified purchase
Reviewed 21/08/2026, United Kingdom.
I’m so impressed with the laptop, and happy with the speed of delivery. The laptop is clean, looking good, and the specifications are as described. I’m so happy I purchased here.
Microsoft Surface Laptop 4 13-inch (2020) - Core i7 - Gen 11 (G) - 16GB - SSD 256 GB QWERTY - English
Microsoft Surface Laptop 4 13-inch (2020) - Core i7 - Gen 11 (G) - 16GB - SSD 256 GB QWERTY - English
Condition
Good
Light signs of wear. The body may have light micro-scratches. For items with screens, the screen will have no scratches.
Purchased
19/08/2026
Kyle H.
Verified purchase
Reviewed 03/08/2026, United Kingdom.
⭐⭐⭐⭐⭐ Like-new condition, incredible value, and fast delivery! "I was a little hesitant about buying refurbished, but Back Market completely exceeded my expectations. The laptop arrived super quickly, packaged securely, and looks practically brand new. Setup was seamless, and the machine handles my daily workload with ease—smooth performance and great battery life. Saving a fortune compared to buying brand new while getting a reliable, high-quality laptop with a warranty makes this an absolute no-brainer. Fast dispatch, brilliant communication, and top-tier value. I won’t be buying tech full price ever again. 10/10 service!"
Microsoft Surface Laptop 4 13-inch (2021) - Core i5 - Gen 11 (G) - 16GB - SSD 256 GB QWERTY - English
Microsoft Surface Laptop 4 13-inch (2021) - Core i5 - Gen 11 (G) - 16GB - SSD 256 GB QWERTY - English
Condition
Good
Light signs of wear. The body may have light micro-scratches. For items with screens, the screen will have no scratches.
Purchased
23/07/2026
Ben M.
Verified purchase
Reviewed 01/09/2026, United Kingdom.
Laptop is in good condition besides a few scratches on the screen, but these aren't visible when the screen is on. I have been using this for the last week and all appears to be working correctly and a big improvement on my previous laptop. Very happy with it and would look to purchase future tech from Back Market.
Microsoft Surface Laptop 4 13-inch (2020) - Core i7 - Gen 11 (G) - 16GB - SSD 256 GB QWERTY - English
Microsoft Surface Laptop 4 13-inch (2020) - Core i7 - Gen 11 (G) - 16GB - SSD 256 GB QWERTY - English
Condition
Fair
Signs of wear. The body may have a few visible scratches and dents. Items with screens may have light scratches.
Purchased
21/08/2026
Elaine S.
Verified purchase
Reviewed 30/08/2026, United Kingdom.
Apart from the fact that it doesn’t come in a fancy box you would never know that this is a refurbished laptop. It was in excellent condition
Microsoft Surface Laptop 4 13-inch (2021) - Core i5 - Gen 11 (G) - 16GB - SSD 256 GB QWERTY - English
Microsoft Surface Laptop 4 13-inch (2021) - Core i5 - Gen 11 (G) - 16GB - SSD 256 GB QWERTY - English
Condition
Fair
Signs of wear. The body may have a few visible scratches and dents. Items with screens may have light scratches.
Purchased
16/08/2026
Josephine N.
Verified purchase
Reviewed 13/08/2026, United Kingdom.
Received it on time, massively surprised that it is is the ‘good’ condition because it looks like it’s in pristine condition. Works fine so far, slight heating issue tends to get hot really quickly but other than that no issues
Microsoft Surface Laptop 4 13-inch (2021) - Core i5 - Gen 11 (G) - 8GB - SSD 256 GB QWERTY - English
Microsoft Surface Laptop 4 13-inch (2021) - Core i5 - Gen 11 (G) - 8GB - SSD 256 GB QWERTY - English
Condition
Good
Light signs of wear. The body may have light micro-scratches. For items with screens, the screen will have no scratches.
Purchased
11/08/2026

Everything you ever wanted to know about the Microsoft Surface Laptop 4 13"

Durability
Overall performance
Screen quality
Audiovisual

2256 x 1504Resolution
YesJack port
YesWebcam
3733RAM frequency (MHz)
YesBluetooth
Core i7 - Gen 11 (G)Processor
400 NitsScreen Brightness
NoScreen Adaptative Color
Black/GreyColour

The Microsoft Surface Laptop 4 13-inch (2020) is a sleek and portable Windows laptop released in 2020. It features a 13.5-inch touchscreen display and is powered by an Intel Core i7 processor running at 3 GHz, offering a good balance of speed and efficiency for everyday tasks.

Key features:

Release Year: 2020
Display: 13.5-inch PixelSense touchscreen
Processor: Intel Core i7 at 3 GHz
Graphics: Integrated Intel Iris Xe Graphics
Build: Aluminium chassis with slim and lightweight design
Connectivity: Wi-Fi 6, USB-C, USB-A ports

Who is this for?

The Microsoft Surface Laptop 4 13-inch (2020) suits users who want a compact and stylish laptop for everyday productivity, such as students and professionals working on documents, presentations, and web browsing. Its touchscreen makes it convenient for creative tasks and casual media consumption.

Pros & Cons:

Pros	Cons
Lightweight and portable design	Limited to integrated graphics
Clear touchscreen display	No dedicated graphics card for intensive gaming or design
Good processor speed for multitasking	Limited port selection compared to larger laptops

Why refurbished?

Choosing a refurbished Microsoft Surface Laptop 4 13-inch (2020) is an eco-conscious decision that supports reducing electronic waste. Each device is carefully tested and certified to meet quality standards. Learn more about our quality standards.

Resolution: 2256 x 1504
Jack port: Yes
Webcam: Yes
RAM frequency (MHz): 3733
Bluetooth: Yes
Processor: Core i7 - Gen 11 (G)
Screen Brightness: 400 Nits
Screen Adaptative Color: No
Colour: Black/Grey
Storage (GB): 256 GB
Graphic card: Integrated Graphics
Screen size: 13
Touchscreen: Yes
Processor cores: 4
Refresh Rate: 60
Weight: 1310 g
Speakers Number: 2 Speakers
Model: Surface Laptop 4
Year of Release: 2020
Processor brand: Intel
Keyboard Language & Type: AZERTY - French
Last Os Compatibility: Yes
Screen type: IPS
Memory (GB): 16 GB
Speakers Technology: Omnisonic Speakers
Microphone: Yes
Storage type 1: SSD
Wi-Fi: Yes
USB-A port: Yes
Graphic Card Type: Integrated Graphics
Screen High Density Display: Yes
OS: Windows 11
USB-C port: Yes
Front Camera Definition: 720P
Series: Surface
HDMI port: No
Ethernet: No
Processor generation: 11th gen
VGA port: No
Brand: Microsoft
Processor speed (GHz): 3 GHz
Maximum Os Supported: Windows 11
SSD storage capacity (GB): 256
Graphic Card Brand: Integrated

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Microsoft Surface Laptop 4 13-inch (2020) - Core i7 - Gen 11 (G) - 16GB - SSD 256 GB AZERTY - French

Customer reviews for Microsoft Surface Laptop 4 13"

Overall rating

Rating details

Reviews

Reviews

Camden V.

Mohammed saifur R.

Victor O.

Kyle H.

Ben M.

Elaine S.

Josephine N.

Popular searches

Everything you ever wanted to know about the Microsoft Surface Laptop 4 13"

Durability

Overall performance

Screen quality

Audiovisual

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