So impressed with Back Market as a whole. An awesome customer service, great prices, spectacular refund procedure and like new items. Refurbished can’t be any better than this! Received my item yesterday and it’s exactly a new phone without the box. Thanks again back market! it’s 💯 percent rating for me 😃

Expected to see some kind of wear but the phone came looking brand new. Battery is unused and brand new despite me not requesting that. Screen, back, and sides look untouched. Couldn’t recommend back market enough

Everything was great. I didn’t k ow what to expect as I’d never heard of them or anyone who used them before. I took a chance & it all paid off. I’ve told people about my purchase & how it went. I can’t fault the process. The return packaging for my trade in phone was a bit pants, so I used the box my new iPhone came in to return as it was better packing & had a return self adhesive strip on it anyway! My new phone was as described and I’m loving it. Also as I was honest about my trade in, they have also not adjusted my trade in price offer, so it’s all good.

Really impressed with the quality of the phone and the package in which it arrived in. Very professional and such a great service. The only issue I have is that I believed I was receiving and had paid for a Black Titanium version but that is not what arrived. It was actually natural titanium coloured - so I hope I did get the Excellent Quality version I paid for but just different coloured.

This was a really easy process, with a fast delivery of my new phone and simple, clear instructions for how to return my old one. I am yet to receive the money for that (only because this is an early review), however the amount offered was competitive. The phone I received was almost new to the extent it was still within the manufacturers one year warranty, and the battery barely had any cycles. Gone are the days of me buying new phones, I think.

Best refurbished phone no scratches 100% battery and delivery came earlier than expected thank you for this device would recommend to everyone