Items
Refurbished price:£18.99
£20.00 newVersus £20.00 new
Shipping
3/5
Packaging
3/5
Overall performance
2/5
Appearance
3/5
Reviewed 25/01/2026, United Kingdom.
I ordered a refurbished iPhone 16 Pro Max along with a Black Market iPhone 16 Pro Max case. The phone itself is excellent – genuinely very happy with the device. However, the experience around the case has been disappointing. I was sent a standard iPhone 16 case, which obviously does not fit the phone I ordered from them. This was clearly an error at their end. When I raised this, I was initially offered £1.09 as a partial refund while keeping the incorrect case, or alternatively to return it for a refund. I don’t think it’s reasonable to expect a customer to incur any cost or inconvenience when the mistake wasn’t theirs. After several emails, they eventually agreed to send the correct case, which I’m still waiting for. It’s now over 10 days since the original order and I still don’t have the case I paid for. So overall: great phone, but poor handling of a simple fulfilment error. It’s small things like this that let the service down and turn what should be a smooth experience into a frustrating one.
Back Market Case iPhone 16 Pro Max and protective screen - 100% Biodegradable - Black Wave
Back Market Case iPhone 16 Pro Max and protective screen - 100% Biodegradable - Black Wave
Condition
Excellent
Purchased
16/01/2026
Reviewed 30/08/2026, United Kingdom.
The case will not allow charging through the case on a charging pad
Back Market Case iPhone 16 Pro Max and protective screen - 100% Biodegradable - Black Wave
Back Market Case iPhone 16 Pro Max and protective screen - 100% Biodegradable - Black Wave
Condition
Excellent
Purchased
19/08/2026
Reviewed 19/08/2025, United Kingdom.
A nice, sleek and classy case for my nearly new phone. Seems to be a quality item (it looks like it). Easy to fit.
Back Market Case iPhone 16 Pro Max and protective screen - 100% Biodegradable - Black Wave
Back Market Case iPhone 16 Pro Max and protective screen - 100% Biodegradable - Black Wave
Condition
Excellent
Purchased
02/08/2025
Reviewed 13/03/2026, United Kingdom.
Instead of the case I requested for my 16 Pro Max, I received a low-quality, transparent 16 Pro case. It's both the wrong model and a model I don't want.
Back Market Case iPhone 16 Pro Max and protective screen - 100% Biodegradable - Black Wave
Back Market Case iPhone 16 Pro Max and protective screen - 100% Biodegradable - Black Wave
Condition
Excellent
Purchased
10/03/2026
100% BiodegradableCase Material
Back Market Case for iPhone 16 Pro MaxModel
Back MarketBrand
60 gWeight
AppleCompatible brand(s)
Case and protective screenCase Type
Black WaveColour
CaseProtection type
iPhone 16 Pro MaxCompatible model
We want your new (to you) phone to last forever, but accidents happen. That’s why we created our 5-star Back Market protection pack to guard against any clumsy hands.
Here’s what’s inside:
🌎 New Eco Friendly 100% Biodegradable plastic case, compatible with the iPhone 16 Pro Max
🤓 Best-in-class tempered glass
🧼 Cleaning kit
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