Dell Precision 5690 16-inch (2023) - Core Ultra 7 165H - 32GB - SSD 512 GB QWERTY - English

The device is perfect. It arrived new, sealed in its original packaging, not reconditioned. It therefore works as a new device works. The order went a bit wrong due to a bug in 3D Secure which blocked the payment. This technical glitch caused me to lose the extended warranty I had originally selected. Although the error was with the platform, support refused to add it manually or provide me with a separate payment link, forcing me to redo the order without the desired cover. For a €1300 purchase, I find it unacceptable that a site glitch prevents the customer from insuring the product, without support lifting a finger to resolve it.

All good and as described. The only observation is that the charger was for the UK. It should have been clarified because I need to change it to EU