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Verified customer reviews for Refurbished Galaxy Z Fold5

4.4/5

46 verified reviews in the last 6 months.

4-5 stars
88%
3-4 stars
4%
2-3 stars
4%
1-2 stars
4%
J

Juan camilo G.

4.8/5

Reviewed in United Kingdom on 4 March 2024

Overall the device was in great condition even for it being described as "good". There were a couple of really minor scratches that you would really need to inspect closely to even notice they exist, so it was great for the price that I got it at. What I didn't like though, was that the internal screen protector was removed at some point during the refurbishing or perhaps the previous owner did it. It's what you get for the price I guess, but what I would have liked is a small note warning me about it, then I can decide whether I care or not to get a protector.
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Purchased on the 29 February 2024


V

Vatsal M.

5/5

Reviewed in United Kingdom on 13 April 2024

bought in fair condition, what's the phone feels like I really didn't thought that refurbish phone can be really good , I really would like to buy some more items from backmarket thank you
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Purchased on the 11 April 2024


J

Jennifer D.

4/5

Reviewed in United Kingdom on 11 February 2024

This is my 2nd purchase with Backmarket. I'm pretty risk averse and Backmarket have proved an excellent place to purchase a used device. I'm writing on the very device I purchased. My previous device is still in use too. I'd like more options for spreading payment and a choice of carriers for delivery as Royal Mail are as slow as you like. I purchased a device described as'excellent condition' and it was. I'd like to know what fair and good actually mean in Backmarket land as it's not so easy to find. Tra la la I've got a new phone!
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Purchased on the 31 January 2024


G

Gary S.

4.9/5

Reviewed in United Kingdom on 1 April 2024

initially I was concerned about the long delivery estimate so I started to look at the reviews on the seller. there were some real horror stories and got buyers remorse before I even received the phone. I got an update regarding delivery which was 2 days earlier than indicated and it arrived within the 1hr time slot as advised. Nervous to even open the box, the phone, a 512gb Fold 5 was inside and even though it was in "fair" condition, for me, externally it was better. a few little chips on the black frame, it wasn't a biggie as I'll add to those in a few weeks. I powered it up, 1% battery life so I put it on charge and it slowly charged. Anxiously I checked the storage capacity and it was 512gb as ordered. The inner screen is immaculate, outer screen has a few swirl marks but that's normal for a used phone. Overall I'm pleasantly surprised and happy with the service from Backmarket and 4Gadgets and would consider another purchase from them.
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Purchased on the 27 March 2024


D

Darren L.

4.6/5

Reviewed in United Kingdom on 17 January 2024

Very happy with my purchase of the Z Fold 5! Condition is as stated "excellent", no scratches or dents and I could not be any happier :) Thank you to Backmarket and 4Gadgets for the service and supplying the phone!
Galaxy Z Fold5

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Purchased on the 15 January 2024