OTAL's customer reviews

Really great service, I ordered a refurbished MacBook Air 13 inch (2017) with 128GB of storage but I was sent one with a higher spec and 256GB of storage. Working really well so far, although slower than a new model as expected, and definitely worth the price.

I was blown away by the condition of my new macbook! Not a scratch on it and works like a dream! I've always bought my tech refurbished, but I've never known a quality like this. I traded in my old macbook and the service was quick and easy to navigate. Highly recommend and will definitely be using Back Market again!

I bought the Dell Latitude 5400 and it has been much better than expected, I bought a different laptop a while back as a gift and the experience was not great but this laptop was excellent, I am very glad to have bought it.

I recently purchased a MacBook Pro, and I'm impressed with the swift and efficient customer service I received. Initially, I encountered some issues with the product, but the team promptly addressed my complaints and sent a better replacement. I'm thoroughly satisfied with the service and the product. Back Market's commitment to customer satisfaction is evident, and I highly recommend them to anyone looking for a reliable and trustworthy marketplace.

I'm really happy with the MacBook Pro so far and it even came with an upgrade to 32gb RAM. It all seems to work well and I'm pleased with it. I chose Good condition and there's just very minimal cosmetic wear and tear. It arrived promptly and the only dodgy part was that Royal Mail left it outside without asking for a signature, plus I feel it wasn't packaged that brilliantly, but no apparent harm done. A great purchase and seller, and I'm looking forward to working with this refurbished and much needed upgrade to my old laptop, running programmes like FCPX. Would recommend.

Excellent service. I’ll never buy a new Macbook again after receiving my refurbished one from Back Market. It’s in excellent condition as described. Only just got it but so far, Back Market get 10/10 from me.

Much better than I thought it would be. A few nicks but I was looking for functionality, not aesthetics. Came with a close to brand new charger, no loose/rusted ports, and had a 60% charge so I was able to get started transferring my data almost immediately. The keyboard had no missing or sticky keys. Delivery was fast - arriving 2 days after I ordered. The battery is functioning normally - no clogging at the fan level and all screws on the bottom portion are there. I'm used to doing a little bit of extra maintenance on refurbished Macs - but not necessary. Very good job - very impressed.

1. Order arrived before it was due 2 Great notice of delivery time slot 3. Item is AS NEW— not a mark anywhere 4. I could with keeping it in that condition— does back market sell cases for MacBook Pro? Many thanks to all at Backmarket and 5. To my special friends at Cafe Cotton, Chris and Rick who gave BackMarket.co.uk such a glowing and continuos review

Wow! Been looking at the website for a few months but finally decided to buy a new MacBook Wednesday evening. Absolute beauty of a gold Air 13” model arrived Friday lunchtime. Condition listed as good, but looks immaculate to me (the sticker residue comes off with a few firm rubs with sellotape). Now looking at a new watch. Crazy to pay full price on products with such a high turnover as Apple ❤️❤️❤️