Seller reviews, items and info

Approved seller with 4.3/5 Stars ratingTrusted on Back Market for

Overall rating

126 verified reviews

Rating details

  • Battery

    4.1/5

  • Shipping

    4.6/5

  • Lens & Camera

    4.4/5

  • Accessories

    4.2/5

  • Packaging

    4.4/5

  • Overall performance

    4.2/5

  • Appearance

    4.6/5

Reviews

  • Andrea B.

    Verified purchase

    Reviewed 18/12/2024, United Kingdom.

    The phone looks absolutely new, with no sign of any scratches or any visible damage. I ordered an excellent quality, but after a week now used, it seems the battery doesn't keep long enough, unfortunately, and I'm not using all day, I checking my emails and messages and some phone calls. also, the phone, after turning on the first time, was set on the Russian language.

    Galaxy A54 128GB - Lime - Unlocked

    Condition

    Excellent

    Purchased

    10/12/2024

  • Zara L.

    Verified purchase

    Reviewed 03/12/2024, United Kingdom.

    Had worries about buying a second hand phone (as most of us do) but I would genuinely buy from this company again! The phone came quickly, in perfect condition, and worked exactly like a new phone!! They helped me with any enquires I had and were extremely friendly all the way through!! Thank you for a great experience :)

    iPhone 11 128GB - Purple - Unlocked

    Condition

    Excellent

    Purchased

    12/11/2024

  • Anna J.

    Verified purchase

    Reviewed 14/01/2024, United Kingdom.

    I was a bit nervous about buying a refurbished phone, but there was nothing to worry about. The phone came within a couple of days which was quicker than the expected delivery time. I got emails and text about how my order was doing and when it was going to be delivered. When the phone arrived it was like getting a brand new phone. My son has said it works as it should and the battery holds as long as if it were new.

    iPhone 12 128GB - Black - Unlocked

    Condition

    Excellent

    Purchased

    04/01/2024

  • Ricky B.

    Verified purchase

    Reviewed 13/03/2024, United Kingdom.

    I purchased a replacement Galaxy S9, after having mine for the best part of 5 years it started having issues unlocking and the screen was starting to develop green lines, as I dont need an all singing and dancing phone as I don't use the features anyway other than whatsapp and Googlemaps I thought I would just get another S9 so I could keep my case and stuff, I opted for the slightly more expensive option and selected the "Excellent" condition version, it truely was excellent, not a scratch in sight, battery life is good as well still, would buy from here again and to be honest probably would not go back to O2 after this experience as the contracts cost a fortune and I don't need a new phone that I am paying for a bunch of new stuff I wouldnt use anyway.

    Galaxy S9 64GB - Black - Unlocked

    Condition

    Excellent

    Purchased

    23/02/2024

  • Elaine B.

    Verified purchase

    Reviewed 14/01/2024, United Kingdom.

    Recently purchased my iPhone 14 pro from back maras advertised in excellent condition service was excellent and will have no problems using this company again and look forward to doing business with them very soon

    iPhone 14 Pro 256GB - Space Black - Unlocked

    Condition

    Excellent

    Purchased

    31/12/2023

  • Calum G.

    Verified purchase

    Reviewed 21/10/2024, United Kingdom.

    Honestly a great phone and a great price. Exactly what it said on the page. No visible scratches at all its like new (Excellent condition). Will continue to use BackMarket in the future!

    Galaxy S22 Ultra 5G 128GB - Black - Unlocked

    Condition

    Excellent

    Purchased

    03/10/2024

  • Matthias Z.

    Verified purchase

    Reviewed 02/09/2024, United Kingdom.

    This was an awesome purchase. Phone is almost like new. Super minor scratches, you'd need to squint to see. Not sure what I was expecting, but it came in a box with bubble wrap, so don't expected a box. To be fair I got this for a little under £300 when it goes new for almost a £1000. Nothing wrong, just a good bargain. Took about 3ish days to arrive. All in all 10/10 experience would definitely buy again, maybe in 4 years I can get the Pixel 9 pro.

    Google Pixel 7 Pro 128GB - Grey - Unlocked

    Condition

    Excellent

    Purchased

    27/08/2024

  • John M.

    Verified purchase

    Reviewed 19/11/2024, United Kingdom.

    Phone arrived promptly but camera is faulty - cannot use in "selfie" mode When "rotate" button" is pressed the screen shows a blurred image - which is forward looking I have posted it back today to One Link Distribution at Southall Please arrange replacement to a working phone ASAP Also this has meant that I am unable to return my old phone since I would not have any means of mobile communication Please confirm that you can extend the return date until I am set up with a replacement phone

    iPhone 11 128GB - Red - Unlocked

    Condition

    Excellent

    Purchased

    04/11/2024

  • Diane W.

    Verified purchase

    Reviewed 14/03/2024, United Kingdom.

    This is the first time I have used Black Market - it's the first time I've bought a refurb phone! I ordered with my fingers firmly crossed but have been very pleasantly surprised. The phone looks unused and is in perfect (to my eyes) condition. The price was good and delivery within 24hrs! I am hoping it lasts as long as my last Samsung has (5 years!). I would definitely recommend this company and would use again. I can see why they have so many excellent reviews. Thank you :)

    Galaxy S21 5G 128GB - Purple - Unlocked

    Condition

    Excellent

    Purchased

    11/03/2024

  • Dawn M.

    Verified purchase

    Reviewed 15/10/2024, United Kingdom.

    Excellent. Easy to order. Great phone. Would definitely use Black Market again.

    Galaxy S21 5G 128GB - Pink - Unlocked

    Condition

    Excellent

    Purchased

    01/10/2024

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