Customer reviews

The phone looks absolutely new, with no sign of any scratches or any visible damage. I ordered an excellent quality, but after a week now used, it seems the battery doesn't keep long enough, unfortunately, and I'm not using all day, I checking my emails and messages and some phone calls. also, the phone, after turning on the first time, was set on the Russian language.

I purchased a replacement Galaxy S9, after having mine for the best part of 5 years it started having issues unlocking and the screen was starting to develop green lines, as I dont need an all singing and dancing phone as I don't use the features anyway other than whatsapp and Googlemaps I thought I would just get another S9 so I could keep my case and stuff, I opted for the slightly more expensive option and selected the "Excellent" condition version, it truely was excellent, not a scratch in sight, battery life is good as well still, would buy from here again and to be honest probably would not go back to O2 after this experience as the contracts cost a fortune and I don't need a new phone that I am paying for a bunch of new stuff I wouldnt use anyway.

Recently purchased my iPhone 14 pro from back maras advertised in excellent condition service was excellent and will have no problems using this company again and look forward to doing business with them very soon

This is the first time I have used Black Market - it's the first time I've bought a refurb phone! I ordered with my fingers firmly crossed but have been very pleasantly surprised. The phone looks unused and is in perfect (to my eyes) condition. The price was good and delivery within 24hrs! I am hoping it lasts as long as my last Samsung has (5 years!). I would definitely recommend this company and would use again. I can see why they have so many excellent reviews. Thank you :)

Excellent way to buy your phone or any tech for that matter. Great price and great condition. I also bought a refurbished laptop a week later and just as happy with that too.

I bought myself a phone from Back Market, then my Grandson, Then my daughter and then my Grandson again! 4 phones thus far and all excellent, one has a slight problem on delivery but was sorted out quickly and efficiently. This order, like the others was excellent

the phone was in impeccable condition and battery life has held up really well! that's always a worry when purchasing renewed devices but I'm pleased to say battery life is great. separate to backmarket's service, the pixel 8 is a tad smaller than we thought but on the bright side a bit more pocketable.

Relatively quick turnarround on the order, the phone was as advertised and I feel it was good value. This was the first time I've used BackMarket (on my daughter's recommendation) and I would happily use them again

Great phone, an upgrade from my A52. Phhone was pretty much new in box. only signs of use were that some plastic was removed. absolutely spot on and my trade in was accepted noml issues! def use again.