cov tech ltd's customer reviews

208 verified reviews in the last 24 months.

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  • N

    Nikki P.

    Purchased on the 22 February 2024

    Verified purchase

    I was slightly nervous about buying reconditioned. After all, it was a good price but still a lot of money. However I am very happy with the phone. Cosmetically the phone is virtually perfect with no visible marks or scratches whatsoever. It obviously has had a new battery and so the battery life (so far anyway) is brilliant. The only slight problem is it is obviously not an Apple battery which means the phone does not show battery health and displays a ‘not official part’ message. This makes me slightly nervous and made me consider knocking off one star, but if the battery performance continues as it is at the moment I will be more than happy, and overall I’ve been very impressed with the customer service and product.

    Item

    iPhone 11 128GB - White - Unlocked

    Condition

    Good

    Reviewed in United Kingdom on 13 March 2024

  • M

    Michael S.

    Purchased on the 21 April 2025

    Verified purchase

    Had my new phone for a few weeks now. Great phone and it does what I want. This is my 2nd purchase on BackMarket and I'm very impressed. Battery is like new phone is in very good condition. There is one 1cm shallow scratch on the front screen and that is it. Happy with the value for what I paid.

    Item

    Galaxy Z Flip5 256GB - Green - Unlocked

    Condition

    Good

    Reviewed in United Kingdom on 4 May 2025

  • R

    Richard R.

    Purchased on the 8 February 2025

    Verified purchase

    The phone is in amazing condition, not a mark on it and this was just the Good condition! Plus i was upgrades to the next storage size for free. I have purchased several items from Back Market and as always the items have been top class.

    Item

    Galaxy Z Fold4 256GB - Grey - Unlocked

    Condition

    Good

    Reviewed in United Kingdom on 14 February 2025

  • J

    Jason O.

    Purchased on the 29 January 2025

    Verified purchase

    The phone I ordered wasn't what I expected when it arrived but Backmarket and the seller Cov Tech which sent the item were very helpful and communicated efficiently. Refund received swiftly. Thank you.

    Item

    iPhone 13 Pro 128GB - Graphite - Unlocked

    Condition

    Good

    Reviewed in United Kingdom on 31 January 2025

  • S

    Sarah-jane F.

    Purchased on the 11 December 2023

    Verified purchase

    Not sure how I feel yet about getting an “excellent” rated iPhone 11 The battery warning said it wasn’t original And it doesn’t last - only using it for product searches in the net and it is done a few hours in

    Item

    iPhone 11 128GB - Black - Unlocked

    Condition

    Excellent

    Reviewed in United Kingdom on 11 January 2024

  • T

    Tawakalitu I.

    Purchased on the 27 December 2024

    Verified purchase

    Back market is a trustworthy place to order your phone from.. my son loves his phone, it's clean,battery is quite good too but still observing that closely but in all honesty, back market is a very reliable and trustworthy place to buy from.

    Item

    iPhone 11 128GB - Black - Unlocked

    Condition

    Good

    Reviewed in United Kingdom on 5 January 2025

  • J

    Jordan P.

    Purchased on the 25 March 2024

    Verified purchase

    happy with the phone in general but did come with a 1cm deep scratch on the screen which I was not expecting with the condition I bought but can't be bothered with the hassle of sending it back other than that the phone is brilliant.

    Item

    Galaxy S23 Ultra 256GB - Black - Unlocked

    Condition

    Good

    Reviewed in United Kingdom on 7 April 2024

  • A

    Alexis T.

    Purchased on the 25 February 2024

    Verified purchase

    The phone is great and delivery was excellent. My only gripe is the messages that say an unrecognised element is installed, it would be good if there was some way to remove these. Otherwise absolutely excellent purchase.

    Item

    iPhone 11 128GB - White - Unlocked

    Condition

    Good

    Reviewed in United Kingdom on 29 March 2024

  • E

    Edward F.

    Purchased on the 14 December 2023

    Verified purchase

    The phone is excellent and my wife is well pleased, only problem is that 2 messages appeared that I cannot get rid of. Important battery message Important display message Basically saying the parts are not Apple.

    Item

    iPhone 11 64GB - Black - Unlocked

    Condition

    Excellent

    Reviewed in United Kingdom on 31 December 2023

  • A

    Angela S.

    Purchased on the 25 November 2023

    Verified purchase

    Delivery was good, I cannot fault that however, there seems to be a problem with my Samsung z flip 4. It turns itself off randomly especially when I unfold or fold it which is most annoying. I paid for a phone that was supposed to be in good condition which costs a bit extra and now not even a month later I am having issues with it. I'd like to know what can be done about this.

    Item

    Galaxy Z Flip4 256GB - Grey - Unlocked

    Condition

    Good

    Reviewed in United Kingdom on 30 December 2023