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208 verified reviews in the last 24 months.
Nikki P.
Purchased on the 22 February 2024
Verified purchaseI was slightly nervous about buying reconditioned. After all, it was a good price but still a lot of money. However I am very happy with the phone. Cosmetically the phone is virtually perfect with no visible marks or scratches whatsoever. It obviously has had a new battery and so the battery life (so far anyway) is brilliant. The only slight problem is it is obviously not an Apple battery which means the phone does not show battery health and displays a ‘not official part’ message. This makes me slightly nervous and made me consider knocking off one star, but if the battery performance continues as it is at the moment I will be more than happy, and overall I’ve been very impressed with the customer service and product.
Condition
Good
Reviewed in United Kingdom on 13 March 2024
Michael S.
Purchased on the 21 April 2025
Verified purchaseHad my new phone for a few weeks now. Great phone and it does what I want. This is my 2nd purchase on BackMarket and I'm very impressed. Battery is like new phone is in very good condition. There is one 1cm shallow scratch on the front screen and that is it. Happy with the value for what I paid.
Condition
Good
Reviewed in United Kingdom on 4 May 2025
Richard R.
Purchased on the 8 February 2025
Verified purchaseThe phone is in amazing condition, not a mark on it and this was just the Good condition! Plus i was upgrades to the next storage size for free. I have purchased several items from Back Market and as always the items have been top class.
Condition
Good
Reviewed in United Kingdom on 14 February 2025
Jason O.
Purchased on the 29 January 2025
Verified purchaseThe phone I ordered wasn't what I expected when it arrived but Backmarket and the seller Cov Tech which sent the item were very helpful and communicated efficiently. Refund received swiftly. Thank you.
Condition
Good
Reviewed in United Kingdom on 31 January 2025
Sarah-jane F.
Purchased on the 11 December 2023
Verified purchaseNot sure how I feel yet about getting an “excellent” rated iPhone 11 The battery warning said it wasn’t original And it doesn’t last - only using it for product searches in the net and it is done a few hours in
Condition
Excellent
Reviewed in United Kingdom on 11 January 2024
Tawakalitu I.
Purchased on the 27 December 2024
Verified purchaseBack market is a trustworthy place to order your phone from.. my son loves his phone, it's clean,battery is quite good too but still observing that closely but in all honesty, back market is a very reliable and trustworthy place to buy from.
Condition
Good
Reviewed in United Kingdom on 5 January 2025
Jordan P.
Purchased on the 25 March 2024
Verified purchasehappy with the phone in general but did come with a 1cm deep scratch on the screen which I was not expecting with the condition I bought but can't be bothered with the hassle of sending it back other than that the phone is brilliant.
Condition
Good
Reviewed in United Kingdom on 7 April 2024
Alexis T.
Purchased on the 25 February 2024
Verified purchaseThe phone is great and delivery was excellent. My only gripe is the messages that say an unrecognised element is installed, it would be good if there was some way to remove these. Otherwise absolutely excellent purchase.
Condition
Good
Reviewed in United Kingdom on 29 March 2024
Edward F.
Purchased on the 14 December 2023
Verified purchaseThe phone is excellent and my wife is well pleased, only problem is that 2 messages appeared that I cannot get rid of. Important battery message Important display message Basically saying the parts are not Apple.
Condition
Excellent
Reviewed in United Kingdom on 31 December 2023
Angela S.
Purchased on the 25 November 2023
Verified purchaseDelivery was good, I cannot fault that however, there seems to be a problem with my Samsung z flip 4. It turns itself off randomly especially when I unfold or fold it which is most annoying. I paid for a phone that was supposed to be in good condition which costs a bit extra and now not even a month later I am having issues with it. I'd like to know what can be done about this.
Condition
Good
Reviewed in United Kingdom on 30 December 2023