I was somewhat sceptical about buying a refurbished phone having never done it before. However, thought I'd give it a try. I went for the fair grade phone expecting scratches, dings, marks etc all over it. My only want was the screens to be good enough, as I was planning on putting a case in anyway. The phone, however, is immaculate. I don't know how this is a fair graded phone, because it looks like new! I can't imagine how the higher grade phones look, they must literally be as new. Seriously happy with my purchase and glad I stuck with the fair graded phone. Would highly recommend to anyone.

The condition is only "Fair" but I'm well impressed. Maybe the fold down the middle is a little more prominent than brand new, but apart from that it looks, feels and works really well. Next phone is definitely coming from Back Market.

Very happy with phone and with the purchasing experience - phone delivered next day. Phone described as excellent, but It seems like brand new - even had original protective plastic film still on some parts. It functions as new also! 3rd time (or maybe 4th) I've bought a "used" phone from Back Market, and it won't be the last. There is no competitor for quality and service!

I am delighted with the phone itself and the colour which I love. The only problem I encountered was when I set up the phone, there was a link that I clicked ((unfortunately I cannot remember where), and it made me reset the phone as it mentioned I was malware/spam after that moment. It is working safely and effectively because I downloaded the security software first, thank you.

This is the fourth phone I have obtained through Back Market. once again, I am not disappointed. everything is in good working order. Just one little complaint. The cable sent was not a charging cable for this pbone.

I've always wanted a z fold ,but could never afford one ,being bought out right or contract. I saw this z fold 4 for £400 in fair condition and was hesitant about buying it as only in fair condition ,i read other reviews and they persuaded me to take a plunge!!!!! GLAD i did ,the phone is immaculate ,take the plunge yourself