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514 verified reviews in the last 24 months.
Marion M.
Purchased on the 24 January 2025
Verified purchaseThe phone seemed like new. The only way to tell that it was refurbished was that it clearly was a contract tie in as it came with all the network providers apps preinstalled etc. Easy to get rid of though and great quality otherwise.
Reviewed in United Kingdom on 9 February 2025
Galaxy A55 256GB - Dark Blue - UnlockedTracy H.
Purchased on the 6 October 2024
Verified purchasePurchased the phone for my daughter's birthday. She is delighted with it. The condition was fantastic, looks almost new! I've never bought a reconditioned phone before but will definitely do it again. It arrived within a few days and was well packaged. Happy customer and would definitely recommend.
Reviewed in United Kingdom on 31 October 2024
iPhone 12 64GB - Red - UnlockedPrajeet G.
Purchased on the 25 July 2024
Verified purchaseI recently purchased an iPhone from Back Market and I couldn't be happier with my experience! Initially, my tracking information showed that the delivery would be by July 30th, but to my pleasant surprise, it arrived on July 27th. The condition of the phone is outstanding—absolutely no scratches, and it looks as good as new. Additionally, the battery health is at 100%, which is fantastic. The only thing I was disappointed with is that it came with a USB to Lightning cable; I was expecting a Type-C to Lightning charging cable. Other than that, the service exceeded my expectations, and I highly recommend Back Market for anyone looking for quality refurbished phones. Great job!
Reviewed in United Kingdom on 27 July 2024
iPhone X 64GB - Silver - UnlockedPauline T.
Purchased on the 26 March 2025
Verified purchaseI’m very happy with my ‘phone. Feels and looks like a brand new one. The only slight worry - when I turned it on a message came up saying it wasn’t an apple battery but it works anyway so hope it doesn’t cause problems down the line.
Reviewed in United Kingdom on 7 April 2025
iPhone 11 256GB - Black - UnlockedShanaj B.
Purchased on the 22 November 2024
Verified purchaseI received my phone from click2Go in the excellent condition, I've only started using it today but from what I can see so far this phone is amazing! It looks brand new there were no scratches dents or marks anywhere on the phone, I would definitely say when getting an excellent condition phone you're essentially buying a new phone for half the price! Mine came with a 12 month free warranty as well which is fab. The charge doesn't drain too quickly but it's expected with a Samsung that it doesn't stay all that long. All in all a brilliant purchase which I'm very happy with I would definitely recommend
Reviewed in United Kingdom on 23 November 2024
Galaxy S21 Ultra 5G 128GB - Silver - UnlockedJulie K.
Purchased on the 28 February 2024
Verified purchasePurchased for my elderly mum as a replacement to her 5th generation iPad. I’m used to purchasing reconditioned items from various sellers so I thought it might be a good idea to head down that road with the IPad. This is the time I’ve used backmarket. Easy enough to navigate website and IPad was delivered when stated. Customer services not used so unable to comment. As mentioned in product header the condition was considered ‘good’. The iPad had some grubby marks and scratches on the back, but that didn’t bother her as that’s all hidden away within a very tough case I purchased separately from Amazon. She’s had the iPad for a week and she only uses it for brain games / TV / photos and the odd email. Therefore, it’s hard to comment on its long term reliability at this stage.
Reviewed in United Kingdom on 10 March 2024
iPad 10.2 (2019) 7th gen 32 GB - Wi-Fi - SilverJoan H.
Purchased on the 24 March 2025
Verified purchaseI recommend back market my reconditioned IPAD was in excellent condition was more than pleased with my purchase thank you
Reviewed in United Kingdom on 6 April 2025
iPad 9.7 (2017) 5th gen 32 GB - Wi-Fi - Space GrayChristine L.
Purchased on the 1 January 2025
Verified purchasemy son recommended Back Market and although I didn't pay for the quicker postage my tablet arrived just as fast.Well packaged.New box and bonus it came with a new charger.Easy to set up works well,battery life seems to go down quickly but that's not a minus.Really pleased will use Back Market when I need another phone too which won't be long .11/10 I think is a fair score 😊
Reviewed in United Kingdom on 16 January 2025
Galaxy Tab A9 64GB - Grey - Wi-FiEsha S.
Purchased on the 13 October 2024
Verified purchaseLike others, I was pretty skeptical when searching this site. I usually use Music Magpie, but they didn't have what I was looking for and their prices were higher. I did my research and read the reviews and took the plunge. My phone turned up really quick and as well packaged. It was in pristine condition too! Overall a really good service and will definitely use again and recommend.
Reviewed in United Kingdom on 24 October 2024
Galaxy S20+ 128GB - Black - UnlockedLewis M.
Purchased on the 30 October 2023
Verified purchaseBought this phone for my father and he's happy. Very good refurbished experience. I read other reviews, that were mostly good. The battery life was a controversial issue for this model but so far it has been better than expected. I also heard there was no longer any firmware/software updates for this model (it is from 2019) but that hasn't been a problem and it does do android app updates without a problem. All in all - a good refurbished experience. 👍🏻🙏🏻😁
Reviewed in United Kingdom on 12 November 2023
Galaxy S10e 128GB - Black - Unlocked