Customer reviews for Refurbished Samsung Smartphones

phone is great, got in excellent condition, looked brand new no scuffs or scratches to indicate otherwise. only issue I had was how it was shipped. it was in a large box with use a little sleeve of bubble wrap on the phone and a loose piece of bubble wrap but would've been knocking around in the box. I didn't eexpect it to be new in origin box or anything but a bit of padding wouldnt have gone amiss. goes to show that these phones are stronger than they use to be but just felt like an unnecessary risk. overall happy with the phone. it's fun having a stylis again! it's my first refurbished phones. I won't lie i was skeptical but I have no complaints with the phone :)

I recently purchased a Samsung Galaxy S23 Ultra from Back Market and wanted to share my experience. As someone looking for a high-end smartphone without paying full retail price, Back Market offered exactly what I needed. The ordering process was straightforward and user-friendly. The product listings clearly showed the condition of the device, included accessories, and warranty information. I appreciated the detailed grading system that helped me understand exactly what to expect from my "refurbished" purchase. My Samsung Galaxy S23 Ultra arrived well-packaged and in the condition described on the website. The phone functions perfectly - the powerful Snapdragon processor handles everything I throw at it, and the camera system (especially that 200MP main sensor) takes incredible photos. Battery life has been excellent, and the screen is flawless with no signs of previous use. What really stands out about Back Market is their commitment to sustainable tech. Knowing my purchase extended the life of a premium device while reducing electronic waste made me feel good about my decision. Their customer service was responsive when I had a question about delivery timing. The 12-month ...

I hadn't realised quite how bad my old phone had got. I ordered a refurbished Samsung Galaxy A54 unlocked- wow what a difference. The phone itself has NOT a mark on it, it literally looks like new! Straight out of the box I was really happy with my decision and my purchase, it was a revelation being my first time purchasing a mobile out of a contract ...... never going back, thank you Backmarket.

I can't justify spending over a thousand pound on a phone so I decided to buy a refurbished galaxy s23 ultra, I paid extra for an immaculate screen but left the body as gently used. In all it cost me £415 and I must say the phone looks as if it's hardly ever been used, the screen is perfect and the body is also in perfect condition,not to mention the fast delivery. I will be ordering 1 again for the wife for her birthday.

Brilliant. Ordered a galaxy s24 in fair condition and it arrived a day early with barely a scratch! If you are hesitating about refurbished phones, go for it. Got me £330 off vs brand new with a couple tiny marks on the screen you can only see with bright light and a few battery cycles down. Back market and this supplier have great standards.

Ordered this Samsung s10 5G in Fair condition and it arrived with very little to almost barely any marks and scratches! The battery lasts me the whole day and I love everything about this device and also the delivery was fast!

So far, I’m loving my Galaxy A20e. I was a little skeptical buying refurbished (after being sorely disappointed a couple of times) and……was pleasantly surprised!! I would definitely recommend Back Market to anyone and everyone. Thank you Back Market…….great job. Order was dispatched in good time and delivered in the promised time frame. I’m happy.

Ordered a Galaxy Fold 4 in 'Fair' condition from Meelie Mobile on 18th of December and arrived next day mid-afternoon. Apart from a few micro scratches and bleam on the cover screen (both which are only really visible from bright indoor lighting and not visible when the screen is on) and a few minor marks on the body, the device was in solid condition; the inside folding screen is pristine. No problems whatsoever Overall a very good deal and would be from this store again.

My first time using Back Market so was a bit apprehensive, but I'm super happy with my phone! Phone looks in perfect condition to me. Battery life seems great. Would definitely use again in the future!