Customer reviews for Refurbished Samsung Smartphones

4.1/5

11,568 verified reviews in the last 6 months.

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  • L

    Lisa A.

    Purchased on the 4 October 2024

    5/5

    So far, I’m loving my Galaxy A20e. I was a little skeptical buying refurbished (after being sorely disappointed a couple of times) and……was pleasantly surprised!! I would definitely recommend Back Market to anyone and everyone. Thank you Back Market…….great job. Order was dispatched in good time and delivered in the promised time frame. I’m happy.

    Reviewed in United Kingdom on 7 October 2024

    Galaxy A20e 32GB - Black - Unlocked
  • J

    Jan R.

    Purchased on the 28 September 2024

    5/5

    Needed to find another Samsung A14 phone browsed internet found this one on Back Market, ordered it as going by other reviews refurbished phones come highly recommended. Other reviews were spot on. Phone came promptly. Standard of it without a doubt like new. Reasonably priced. Would highly recommend this company.

    Reviewed in United Kingdom on 4 October 2024

    Galaxy A14 64GB - Silver - Unlocked - Dual-SIM
  • A

    Ann H.

    Purchased on the 15 September 2024

    4.6/5

    Purchased a Galaxy Samsung S21+ in purple listed as excellent. Must admit never having purchased refurbished before I was a little wary - opened box and it's beautiful it looks new 😁 If I have a concern it's the fact that I listen to audio books I hope the battery is as good as the phone - it seems to be🤞 My husband saw it and had instant phone jealousy😂 so I ordered an S21+ in black it has arrived and again looks like a new phone. Thank you Back Market

    Reviewed in United Kingdom on 30 September 2024

    Galaxy S21+ 5G 128GB - Purple - Unlocked
  • N

    Noman M.

    Purchased on the 8 July 2024

    5/5

    I recently purchased a refurbished Samsung Galaxy S22 Ultra, and I must say, I am thoroughly impressed with its quality. Despite the ad describing it as "fair quality," the phone looks brand new, with no visible scratches or signs of previous use. The sleek design, vibrant display, and powerful performance make it hard to believe it's not a new device. The camera quality is exceptional, capturing stunning photos with great detail and color accuracy. Battery life is also excellent, lasting throughout the day even with heavy usage. Overall, this refurbished Galaxy S22 Ultra has exceeded my expectations, providing an excellent value for money without compromising on quality. If you're considering a refurbished phone, this one is a fantastic choice.

    Reviewed in United Kingdom on 21 July 2024

    Galaxy S22 Ultra 5G 256GB - Dark Red - Unlocked
  • P

    Patrick G.

    Purchased on the 9 July 2024

    5/5

    The Samsung A33 was in immaculate condition not a mark I ordered for a friend who never had thought of a refurbished mobile phone he will be buying from backmsrket again His friends were very impressed also with the Samsung A33 condition for refurbished fair condition.

    Reviewed in United Kingdom on 19 July 2024

    Galaxy A33 5G 128GB - Black - Unlocked
  • C

    Carol T.

    Purchased on the 20 June 2024

    4.9/5

    I found the experience from ordering my new Samsung phone to receiving it and send my old one back to them , went without a hitch. I have used Back Market before and would recommend them to anyone wanting wanting a refurbished phone .

    Reviewed in United Kingdom on 1 July 2024

    Galaxy S22 Ultra 5G 256GB - Blue - Unlocked
  • S

    Sharon tracey F.

    Purchased on the 18 June 2024

    5/5

    I have honestly never thought about purchasing a refurbished device until now, and I am thrilled with my new Samsung A55. There was not one mark on my phone, to even suggest it was a refurb, as so many have stated, its true, it looks and functions as a brand new device. I have a years warranty and if I need any support I can talk with someone wh can help. My phone arrived within the two day time slot, so all in all I am completely impressed with my purchase and overall service. lastly I totally support the cause of lessing our carbon footprint on our plant and if this is the way forward I am in. I have no doubt that from now on I will be purchasing all my tech from Back Market.

    Reviewed in United Kingdom on 1 July 2024

    Galaxy A55 128GB - Blue - Unlocked - Dual-SIM
  • E

    Elizabeth B.

    Purchased on the 23 May 2024

    5/5

    Delighted with my new Samsung Z Flip5. It arrived quickly, and looks brand spanking new! Does not look refurbished - not a scratch on it! In immaculate condition. Very pleased - about half the price of buying a brand new phone.

    Reviewed in United Kingdom on 1 July 2024

    Galaxy Z Flip5 256GB - Green - Unlocked
  • R

    Robert M.

    Purchased on the 3 May 2024

    5/5

    This was my first purchase of a refurbished phone and I chose to play safe by choosing 'excellent ' condition from a respected brand in Samsung. It arrived very quickly and when unpacked was in as new condition. I couldn't tell that it was refurbished because there was no visible wear. The S20 is quick and the software is very good. Would I buy through Backmsrket again? Certainly.

    Reviewed in United Kingdom on 1 July 2024

    Galaxy S20 5G 128GB - Blue - Unlocked - Dual-SIM
  • R

    Richard N.

    Purchased on the 6 April 2024

    4.9/5

    Well I must say I was a little dubious ordering a refurbished phone but honestly I'm more than happy with it. You wouldn't know it was refurbished at all. I went for the excellent condition samsung s21 and it's perfect and £95 cheaper than anywhere else offering the same phone.

    Reviewed in United Kingdom on 1 July 2024

    Galaxy S21 5G 128GB - Grey - Unlocked