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1,781 verified reviews in the last 10 years.
Patrick D.
Purchased on the 14 August 2025
Verified purchaseI would recommend back market to any that's needs a up grade on there phone phones work like it's new out of the box this is my 4th phone from these all my kids and my self have our phones from back market never had a problem from buying to getting devices up and running
Condition
Fair
Reviewed in United Kingdom on 27 August 2025
Maria R.
Purchased on the 18 July 2025
Verified purchaseThe phone was delivered perfectly, packaged well etc. As I bought the phone in excellent condition the screen and the phone in general works amazingly however there are a few little scratches around the edge of the phone, however as I always put cases on my phone its not even noticeable nor does affect the usage of the phone. For the price, it's a great phone and thanks a lot!
Condition
Excellent
Reviewed in United Kingdom on 4 August 2025
Sandra D.
Purchased on the 23 April 2025
Verified purchaseI ordered the Samsung Galaxy S21fe in good condition it arrived as if new not a mark on it first time order with backmarket so happy with my purchase and it arrived very quickly, would happily recommend.
Condition
Good
Reviewed in United Kingdom on 4 May 2025
Linda H.
Purchased on the 2 December 2024
Verified purchaseArrived super fast! I'm so glad I found this website. I didn't want to spend a fortune on a new phone for my husband. He needed a good phone, good camera and lots of space for work. You wouldn't think it's refurbished. It's literally brand new! This phone is perfect for him!! It's been 3 weeks now and he loves it. My next phone will definitely be from this site 😃
Condition
Excellent
Reviewed in United Kingdom on 9 January 2025
Lisa M.
Purchased on the 27 August 2025
Verified purchaseI was shocked when I opened the box, to see how brand new the phone was. The company has been great with updates on delivery and my aon will love this phone for his 10th Birthday and 1st mobile. Thank you. I will be buying from this company again.
Condition
Excellent
Reviewed in United Kingdom on 29 August 2025
Miranda D.
Purchased on the 31 October 2024
Verified purchaseGreat experience ordering from Back Market - the first time using this site but I will definitely be back! I've been hanging onto a 2015 handset, not wanting to contribute yet more electronic waste to the world so a refurbished handset was just what I was after. The website is easy to navigate, filter and find what you want. The device arrived quickly, described as 'good' condition but there's not a mark on it. Highly recommended!
Condition
Good
Reviewed in United Kingdom on 18 November 2024
Alan J.
Purchased on the 14 May 2025
Verified purchasethis is my 2nd phone from back market,and like the 1st one everything good with phone. This is a fair condition phone,and all i could see on it was a mark on one corner. Screen was perfect. will be back to buy my next phone from back market
Condition
Fair
Reviewed in United Kingdom on 25 May 2025
Paul R.
Purchased on the 28 April 2025
Verified purchaseBuying a used phone is a stressful experience, not any more, the service I recieved was better than I hoped for, the phone that was meant to be in 'fair' seemed brand new and arrived perfectly packaged the next day. Will definitely use back market again. Thank you, well happy
Condition
Fair
Reviewed in United Kingdom on 11 May 2025
Darren T.
Purchased on the 4 August 2025
Verified purchasereceived s21 fe excellent condition perfect looked like new.switch on blinking screen and no factory setting apps on the phone unusable returned and problem solved in 6 days.Why wasn't it checked before it was shipped?
Condition
Excellent
Reviewed in United Kingdom on 17 August 2025
Colin P.
Purchased on the 21 July 2025
Verified purchaseScratch on back which is OK for a device rated 'fair', otherwise nothing noticeable. You don't even see that when it's in the case. This is my 4th purchase from BackMarket and I have been exceptionally pleased with them all - that's why I keep coming back.
Condition
Fair
Reviewed in United Kingdom on 3 August 2025