Customer reviews

4.4/5

424 verified reviews in the last 6 months.

Go back to the device

Overall performance
4.0/5
Appearance
4.2/5
Accessories
3.8/5
Battery
3.9/5
Lens & Camera
4.3/5
Packaging
4.2/5
Shipping
4.3/5

B
Bl G.
Reviewed in United Kingdom on 19 November 2023
5/5
Saw an advert on tv about Back Market and my old phone had just called it quits with me. Super impressed with the range and variety of phones and gadgets available including the state (fair, excellent etc) depending on your pocket. Very straightforward and user friendly, exceptional speedy delivery and very good refurbished phone. I'm never buying new again. Thank you.
Galaxy S21 FE 5G 128GB - Purple - Unlocked - Dual-SIM
Purchased on the 8 November 2023
A
Alan R.
Reviewed in United Kingdom on 10 April 2024
5/5
so happy with 'new' phone Samsung s21. works perfectly. for my circumstances don't see point in buying brand new when I can get nearly new for fraction of the price. I have bought from back market several times now and will continue to go back to them whilst I get this good service.
Galaxy S21 FE 5G 128GB - Grey - Unlocked - Dual-SIM
Purchased on the 23 March 2024
L
Lynda H.
Reviewed in United Kingdom on 14 April 2024
4.9/5
A little sceptical never heard of the company before, but my goodness I have recommended them to all my friends and family. Ordered the phone on Friday delivered on Saturday. The condition I chose was what they class as "good". It is more than that, the phone is excellent. If I need to I will buy again from these guys. Thank you so very much, very happy customer 😊
Galaxy S21 FE 5G 128GB - Purple - Unlocked
Purchased on the 5 April 2024
H
Hellen A.
Reviewed in United Kingdom on 13 April 2024
4.4/5
It said it would arrive at the 17th but came on the 13th it doesn’t bother me whatsoever. The phone looks astonishing like new to be honestly,no crack. if you focus Enough you would see micro scratches. I really do recommend back market
Galaxy S21 FE 5G 128GB - Grey - Unlocked - Dual-SIM
Purchased on the 11 April 2024
O
Oliver james G.
Reviewed in United Kingdom on 17 March 2024
5/5
Genuinely excellent phone. It's absolutely in pristine condition, and looks new, and works perfectly. Arrived in a couple of days. The price was cheaper than anywhere else as well. I will definitely use Back Market again. Thank you!!
Galaxy S21 FE 5G 128GB - White - Unlocked
Purchased on the 3 March 2024
E
Emma C.
Reviewed in United Kingdom on 13 March 2024
4.9/5
Ordered a s21fe for my daughter. Arrived on time. Packaging was good. Ordered good condition. Screen not a mark on it. Prices are good. My daughter is very happy with her new device. Definitely returning, I'm now looking for myself a phone.
Galaxy S21 FE 5G 128GB - Grey - Unlocked
Purchased on the 18 February 2024
E
Emmanuel A.
Reviewed in United Kingdom on 31 January 2024
5/5
it was delivered on time, the rate was very fair, the phone was super clean, with no scratch and the condition was excellent, I will recommend back market to anyone, the charging was normal and battery draining was normal I love the phone, and am planning to buy a phone from back market for my wife, once again this is a five star plus rating, I wish I can attach a video.
Galaxy S21 FE 5G 128GB - Grey - Unlocked - Dual-SIM
Purchased on the 28 January 2024
S
Stephanie B.
Reviewed in United Kingdom on 28 January 2024
4.6/5
So sadly paid extra for the green and still only got the black. Other then that just wow the phone is on really good condition so far all up and working. The purchase process was amazing communication was better then I ever could of thought and it may not be in original box but it was sadly packaged along with a couple of treats my eldest lives the pen and my youngest was very happy with the skittles. Over all very impressed
Galaxy S21 FE 5G 128GB - Green - Unlocked
Purchased on the 16 January 2024
R
Raf O.
Reviewed in United Kingdom on 24 January 2024
5/5
Fantastic! Bought a 'fair' condition model, and was expecting scratches etc, and there were none! It's in fantastic condition and I am loving it so far. Was great value, fast delivery. I should have done it ages ago!!
Galaxy S21 FE 5G 128GB - White - Unlocked - Dual-SIM
Purchased on the 7 January 2024
W
Wayne C.
Reviewed in United Kingdom on 4 January 2024
5/5
very happy i paid for the Excellent Quality version , when it arrived it came in original packaging with a power cable. Didnt expect it to be like a brand new phone i could not ( as much as i tried ) find any scratches or signs of wear at all, screen looks like new and the back and sides of phone too. Well worth payingthe extra for , Will use site again in future .
Galaxy S21 FE 5G 128GB - White - Unlocked - Dual-SIM
Purchased on the 15 December 2023

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