By selecting “Accept all” you allow Back Market and our partners to use cookies and to share your data for all these purposes. We and our partners use cookies and similar tools to measure our site's audience, evaluate the performance of our ads, and show you personalized content and ads.
Except for cookies that are essential for navigating our site, we use these cookies and share your data only with your consent. Learn more about cookies. You can change your mind and modify your choices at any time by going to the "Cookies and privacy settings" section at the bottom of any page. Read our Cookie policy and Data Protection Policy for more info.
7,951 verified reviews in the last 10 years.
John F.
Purchased on the 21 September 2024
Verified purchaseGot refurbished iphone xr for christmas, came in new condition not a mark on it and 97% battery health! 100% recommend will be back next month for the next chrsitmas present for sure!
Condition
Excellent
Reviewed in United Kingdom on 25 September 2024
Ehzam M.
Purchased on the 15 July 2025
Verified purchaseiPhone XR Red 256Gb all that I needed was provided however battery is aftermarket and displays that it is not a genuine Apple battery plus the fact it doesn’t show accurate battery info other than that phone runs good and fast no lags no glitches Happy with my item apart from a £30-60 fix for new battery seems fair enough for the phone being sold to me for £158.00
Condition
Fair
Reviewed in United Kingdom on 18 July 2025
Tracey M.
Purchased on the 30 July 2025
Verified purchaseGreat iphone in excellent condition. My Grandson was over the moon with it. Came very well packaged with cable and two screensavers. Excellent value for money. I would highly recommend Back Market to everyone. Many thanks 😊
Condition
Good
Reviewed in United Kingdom on 14 August 2025
Jill F.
Purchased on the 15 October 2024
Verified purchaseHonestly - I am really pleased with the phone I ordered from Back Market. I could not believe how easy the whole process was. I My phone screen was completely dead and the cost of replacing it was almost the same as the price I paid for the phone I ordered. They keep me informed on the progress of the order and I was gobsmacked that I received the phone the very next day having only ordered it late afternoon the previous day! The phone came with a new charging lead and even the little pin thing that you need to remove the sim card from the old phone. I totally recommend these guys if you are thinking of getting a refurbished phone. Mine, although the same model, seems to be even better than my old phone, I also took out an extended warranty which seemed to be a very reasonable price. Thank you. Really pleased!
Condition
Fair
Reviewed in United Kingdom on 29 October 2024
Benjamin31 W.
Purchased on the 11 February 2025
Verified purchaseVery happy with my new iPhone XR, cannot complain about the service at all, very easy to use and delivery was absolutely spot on. The device itself came in very good condition and was just what I expected, thanks for everything, jak.
Condition
Excellent
Reviewed in United Kingdom on 24 February 2025
Stephen M.
Purchased on the 3 July 2025
Verified purchaseGreat service & rapid delivery. I can’t believe it’s used tech as its condition is excellent. The only down point is that the screen occasionally freezes when in use. I then have to close the app & switch to ‘sleep’ mode for a few seconds, before going back into the relevant app.
Condition
Good
Reviewed in United Kingdom on 19 July 2025
Kennedy B.
Purchased on the 17 March 2025
Verified purchaseit's quality, outlook, and performance is well rectified i am glad to get such amazing device from Back Market I recommend to everyone who is need of a quality phones 📱, laptop 💻 and all Accessories. They are well trusted and honest.
Condition
Excellent
Reviewed in United Kingdom on 4 April 2025
Mary C.
Purchased on the 21 October 2024
Verified purchasePhone is in almost new condition it looks great and works great, the only con is the new battery that has been fitted when refurbished is not an apple battery so there is a warning about the battery that will not go away, otherwise fantastic product amd service yet again!
Condition
Excellent
Reviewed in United Kingdom on 3 November 2024
Steve M.
Purchased on the 1 April 2024
Verified purchaseThis was a very surprisingly great experience - ordered a refurbished iPhone XR for my 85 year old mother. The phone arrived quickly and was in fantastic condition! I would recommend BackMarket to anyone - and indeed I will. ;)
Condition
Good
Reviewed in United Kingdom on 13 April 2024
Anthony H.
Purchased on the 13 January 2024
Verified purchaseAn absolutely first class refurbished iPhone XR 64GB - Black - Unlocked. It's condition was described as "Fair" by Back Market but, to me, the unit looked and performed as if it was new. Very pleased.
Condition
Fair
Reviewed in United Kingdom on 1 February 2024