Customer reviews for Refurbished iPhone 13 Pro

I was a little unsure about buying a refurbished phone, but Back Market has completely changed my view! My iPhone 13 Pro arrived fast, well-packaged, and in near-perfect condition — honestly, it looks and feels brand new. Not a scratch on it! The phone runs smoothly, the battery life is excellent, and all the features — camera, Face ID, display — work flawlessly. I saved a lot compared to buying new, and it feels great to make a more eco-friendly choice too. Customer service was clear and helpful, and the 1-year warranty adds real peace of mind. This is hands down the best tech purchase I’ve made in a while. Highly recommend Back Market to anyone considering a refurbished phone. I’ll definitely be shopping here again!

This is the first time I have ever bought a refurbished phone. I bought an iPhone 13 Pro in excellent condition on Monday and it arrived next day. It looks brand new! And functions as new as well. Battery health very good at 86%. I am very pleased with the item and definitely will buy again from Backmarket.

Really good trustworthy website. True to description of the device. I received my Apple IPhone 13 Pro 128GB in Gold. The condition of it perfect. New condition, not a single scratch on the phone. Battery health is really good 91% for the price I paid. Really worth buying refurbished phones on this website. I'm soo happy about my new Purchase. I would recommend to buy again in the Future. And I'll recommend to friends and family too. :)

The phone itself is performing better now that iOS 26 has been loaded. The iPhone 13 Pro I received from Backmarket is on excellent condition. No marks or even tiny scratches. I didn’t order a case/screen protector or a charging lead but they came in the box. It has 94% battery strength. This is the second phone I have purchased from them; an iPhone XS last time also in mint condition. Thank you Backmarket!

So pleased with my ‘new’ iPhone 13 Pro. So easy to navigate the website and order and the phone arrived quickly and was exactly as described. The trade in process is also clear and easy so even though my old phone wasn’t saleable I knew that what could be recycled would be. I would recommend Backmarket to anyone looking to upgrade their device in a responsible way.

Excellent buy iPhone 13 PRO 128GB, no scratch marks on the screen, has the look of a new one, I'm well pleased with it, I also run my hearing aids through it to talk to people, and I get strange looks from people thinking I am talking to myself, all in all a perfect buy.

Really pleased with my new (reconditioned)iPhone 13 pro it is excellent this is my second phone from Back market and would definitely recommend.

“I’m really impressed with this purchase! The iPhone 13 Pro arrived in excellent condition—no noticeable scratches, battery life is great, and it’s working perfectly. Delivery was fast, arrived the next day and the packaging was secure. Definitely exceeded my expectations. Highly recommend Back Market!”

Service from BackMarket was exemplary. I ordered my iPhone from them on Tuesday and it arrived two days later. I opted for the IPhone 13 Pro ‘good condition’ with new battery and I have to say it’s condition appears excellent. Not a mark on it. The battery is charging to 100%. Very happy with everything about it.

Purchased a Fair condition iPhone 13 Pro with 256gb storage. It’s in almost flawless condition with the standard battery it has 100% capacity with 0 cycles. More than happy with the quality for what I’ve paid, would buy from this seller again. Highly Recommend!