This is the first time I have ever bought a refurbished phone. I bought an iPhone 13 Pro in excellent condition on Monday and it arrived next day. It looks brand new! And functions as new as well. Battery health very good at 86%. I am very pleased with the item and definitely will buy again from Backmarket.

was a bit skeptical at first about getting a refurbished iPhone but it was way way better that I expected. not even a single scratch or dent on the phone and it works perfectly. kudos to phones direct

Bought the 13 Pro at Good condition very happy with it. Battery health at 93% and was only 2 little scuffs at the bottom of the phone which you can only see if you’re looking for it and get covered buy the case anyway. If you’re thinking of buying a refurbished phone then I would recommend doing it with black market

On the whole, really pleased with my experience on back market. Phone arrived promtly and is in excellent condition. There is only 86% battery which was less than I was expecting. Still getting used to it but really pleased to be able to purchase a reconditioned phones

Good quality and functioning phone arrived with an amount of wear acceptable for selected refurbishment type. Extra charge battery may not be exactly 100% but certainly a desirable amount of battery life for paying extra to get better battery

I was really nervous about ordering refurbished after reading a mix of reviews but the phone is almost flawless! A couple small marks around the edge and one on the top of a camera lens (doesn’t affect pictures) but considering how much cheaper it was I’m happy with that! No scratches at all on screen or back. Batter life on 88% and also came with a screen protector. My boyfriend has used Back Market for an iPhone 13 Pro and has had the same great experience. Would use again and recommend to anyone!