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13,639 verified reviews in the last 10 years.
Catalyn B.
Purchased on the 1 April 2025
Verified purchaseOver the moon with my purchase of the iPhone 12 Pro Max! I previously had an 11 pro max but needed more storage so the 12 pro max was the next perfect choice. Using backmarket was quick, easy and hassle free! Delivery only took a few days. I kept the cost down by accepting minor cosmetic damage but the phone looks brand new! I couldn’t be happier. I wouldn’t 100% recommend using backmarket to anyone looking for used like new/ refurbished mobiles and I will definitely buy from them again in the future.
Condition
Fair
Reviewed in United Kingdom on 1 May 2025
Joanna A.
Purchased on the 24 April 2025
Verified purchaseI couldn't be happier with my decision. The color is absolutely stunning and adds a touch of elegance to the phone. It arrived in perfect condition, looking brand new, which was a pleasant surprise. The battery life is excellent, lasting me through the entire day Overall, I'm extremely satisfied with my purchase and would highly recommend Back Market to anyone to anyone looking for refurbished but still a high-quality tech. I will be purchasing in near future for sure!
Condition
Good
Reviewed in United Kingdom on 10 May 2025
Michael L.
Purchased on the 5 April 2025
Verified purchaseVery happy. Exactly as described. Not a single scratch or any physical sign of it being refurbished. Ideally the battery would also be 100% new but I only got one in fair condition and that’s something that can be sorted down the line if and when necessary. Everything works perfectly as new and also arrived one day earlier than expected. Definitely no need to buy new again. Highly recommend to anyone thinking of trying refurbished for the first time.
Condition
Fair
Reviewed in United Kingdom on 21 April 2025
Eva W.
Purchased on the 17 July 2025
Verified purchaseI ordered my iPhone 12 Pro Max to be in fair condition with a new battery and free shipping. The phone arrived 1 or 2 days later so super fast shipping in absolute mint condition. There’s a slight scratch on the top of my phone to the left however not noticeable can’t even see it with a clear case on. The battery is at 100% health and lasts me basically all day. I’m super happy with my order and I’ve already ordered something else off back market. Really highly recommend!
Condition
Fair
Reviewed in United Kingdom on 29 July 2025
Thomas william N.
Purchased on the 10 April 2025
Verified purchaseI ordered a iPhone 12 Pro Max from back market I went for the fair condition option and I must say the phone came and it was absolutely mint all there was is a little tiny mark on the corner that’s it I was over the moon but before I ordered my iPhone from back market I got one from music magpie and it was not good at all the battery wasn’t a genuine apple battery niether was the display niether was the camera absolutely terrible I’m glad I got my iPhone from back market would definitely recommend well done back market
Condition
Fair
Reviewed in United Kingdom on 23 April 2025
Anthony P.
Purchased on the 27 December 2024
Verified purchaseI made my first order on 27th December 2024 after initially cancelling the same phone in order to order a phone with a much larger storage capacity, my phone arrived on time and when I opened the box I thought back market had sent me the wrong phone as the phone i received look like it’s a brand new device not one that’s been refurbished, in fact had the phone arrived in its original box then you would say it’s brand new, it was easy to transfer all my data from my iPhone 11 to this 12 pro max and it’s a lot quicker, the colour is vibrant never had any colours apart from Rose Gold or Gold,
Condition
Excellent
Reviewed in United Kingdom on 31 December 2024
Georgia L.
Purchased on the 24 December 2024
Verified purchaseSo I have a disability, this has left me bed bound and I heavily rely on my phone to call for help when it's needed. I brought a refurbished one off Amazon, but it caused me so many problems. So after reading the reviews from customers on here i thought I would give it ago. I'm happy the delivery was very quick. And the phone is in good condition. The only things I can say is I ordered a pacific blue colour iPhone 12 Pro Max and I received white, and the battery health is at 87% but these aren't massive issues
Condition
Fair
Reviewed in United Kingdom on 29 December 2024
Miriam D.
Purchased on the 22 October 2024
Verified purchaseReally great, ordered the phone for good condition and it was honestly excellent no complaints at all, top battery health, no scratches at all, enjoying the use so far not seen any problems. Totally worth it not sure I’ll ever buy a brand new phone again, refurbished is the way to go. Saves money for real!
Condition
Good
Reviewed in United Kingdom on 3 November 2024
Beneen K.
Purchased on the 18 August 2025
Verified purchaseI received my iPhone 12 PRO MAX two days after I ordered it in regards to the phone is a very good quality. Everything is in good quality. However when you start using your phone overheat quite a bit and then it stops but the battery capacity was at 88 when it should’ve been at 90 but it’s okay. I would definitely buy from back market again but the prices are quite expensive.
Condition
Excellent
Reviewed in United Kingdom on 1 September 2025
Carl H.
Purchased on the 17 December 2024
Verified purchaseLovely refurbished iphone 12 pro max in blue and can say theres not a mark on th screen or even a scratch on th body highly recommend buying than paying th price new, My son thought it was brand new with its condition couldnt tell th difference will defo be buyin again from these 👍🏼
Condition
Good
Reviewed in United Kingdom on 30 December 2024