The iOutlet

Seller reviews, items and info

Approved seller with 4.4/5 Stars ratingTrusted on Back Market for 6 years

Overall rating

2,025 verified reviews

Rating details

  • Battery

    4.3/5

  • Shipping

    4.7/5

  • Lens & Camera

    4.6/5

  • Accessories

    4.3/5

  • Packaging

    4.6/5

  • Overall performance

    4.4/5

  • Appearance

    4.6/5

Reviews

  • Oluwemimo S.

    Verified purchase

    Reviewed 22/04/2026, United Kingdom.

    My device iPhone 12 Pro Max was delivered on time and it works perfectly without any complaints. I am delighted to have been able to long time customer of BackMarket. Very trusted Company in terms of delivery and quality device.

    iPhone 12 Pro Max 512GB - Pacific Blue - Unlocked

    Condition

    Good

    Purchased

    02/04/2026

  • Huda H.

    Verified purchase

    Reviewed 09/04/2026, United Kingdom.

    Really happy with this purchase. The phone arrived in very good condition, just a tiny mark on the side which isn’t noticeable at all once you put a case on. I chose the new battery option and it’s 100%, so it feels like a brand new phone. Everything works perfectly and my daughter is so happy with it. Would definitely recommend.

    iPhone 13 128GB - Pink - Unlocked

    Condition

    Fair

    Purchased

    08/03/2026

  • Yannoulla B.

    Verified purchase

    Reviewed 11/02/2026, United Kingdom.

    it came packaged very securely, whenever i buy anything second hand i usually give it a wipe down when i open it but it was already cleaned spotless! it works amazingly and the fans are completely silent too!! great seen as my ps4 was extremely loud highly recommend thank you!!!

    PlayStation 5 825GB - White

    Condition

    Good

    Purchased

    26/01/2026

  • Chantelle M.

    Verified purchase

    Reviewed 31/10/2025, United Kingdom.

    LOVE my rose gold MacBook, at first I thought I had a problem with it but it turned out to be the charger I was using, they were so quick to help out and even though the laptop was in good working order they still sent me £25, I thought that was such a nice gesture. Purchased around a month ago now and still working beautifully :)

    MacBook Air Retina 13-inch (2020) - Core i5 - 8GB SSD 512 QWERTY - English

    Condition

    Excellent

    Purchased

    22/10/2025

  • Arman K.

    Verified purchase

    Reviewed 19/10/2024, United Kingdom.

    Came with a new charger and came in excellent condition no scratches and I was quite worried of buying at first but it’s turned out great everything works and a great laptop for students and came with a new battery which is also great came charged aswell and fast shipping 100% recommend

    MacBook Pro Retina 13-inch (2017) - Core i5 - 8GB SSD 256 QWERTY - English

    Condition

    Good

    Purchased

    17/10/2024

  • Margaret M.

    Verified purchase

    Reviewed 09/05/2026, United Kingdom.

    I deliberately left my review for a few weeks to give it a good test. I've never purchased a reconditioned phone before so for me it was a gamble. I have nothing but praise for this phone and Back Market. I chose the Fair condition because I knew that I would be using a case so I was prepared for a few scratches etc. I couldn't have been more wrong. My phone arrived in absolute mint condition, not a scratch on it. I kid you not this was in fantastic condition. For a phone that at normal price would have been way out of my reach, I managed to afford to buy it from this site. I would have no hesitation in recommending Back Market and I would have no hesitation in buying from them again. 5* very well deserved. Thanks.

    Galaxy Z Flip5 256GB - Grey - Unlocked

    Condition

    Fair

    Purchased

    27/03/2026

  • Gary W.

    Verified purchase

    Reviewed 22/02/2026, United Kingdom.

    Phone arrived on time and looks great for a “fair” assessment, works fine. Refund on old iPhone 11 went smoothly.

    iPhone 12 64GB - Purple - Unlocked

    Condition

    Fair

    Purchased

    12/02/2026

  • Stephen P.

    Verified purchase

    Reviewed 22/03/2026, United Kingdom.

    Whenever I change my phone, I am always concerned about transferring data from the old phone to the replacement. Things went superbly smoothly with everything moving as it should have. I always buy refurbished phones. This one was classified as "fair", but I would say this one was very good. It arrived within a day and so far has been everything I expected. In summary, the purchase process was very easy, the phone has worked as advertised, and I am very pleased.

    Galaxy S23 128GB - Black - Unlocked

    Condition

    Fair

    Purchased

    12/03/2026

  • Oluwatobiloba O.

    Verified purchase

    Reviewed 10/02/2026, United Kingdom.

    It looks no different than a proper new phone. I’m happy with my purchase once again, thanks black market for always being reliable.

    Google Pixel 9 Pro XL 128GB - Black - Unlocked

    Condition

    Excellent

    Purchased

    06/02/2026

  • Yousef A.

    Verified purchase

    Reviewed 20/03/2025, United Kingdom.

    I recently purchased a MacBook Pro Retina 13-inch (2020) - Core i5 - 8GB RAM - 256GB SSD from Back Market, and I couldn't be happier with my purchase! Quality & Condition: The laptop arrived in like-new condition, exceeding my expectations for a refurbished laptop. There were no dents or scratches to be found, and the screen was flawless. It felt like a new laptop! Performance: The i5 processor and 8GB RAM handle multitasking with ease, and the 256GB SSD delivers fast boot-ups and app loading times. For work, streaming, or casual browsing, this MacBook performs a treat. Delivery & Packaging: Shipping was prompt and reliable, and packaging was secure to prevent any damage. I appreciate the care to deliver the device safely. Customer Service: Back Market service was great! Ordering was fine, and they communicated very well throughout. Overall: I was a little hesitant purchasing a refurbished MacBook, but don't be! This was a great purchase, and I would highly recommend Back Market for quality refurbished tech at a great price. ⭐⭐⭐⭐⭐ 5/5 Stars – Would Buy Again!

    MacBook Pro Retina 13-inch (2020) - Core i5 - 8GB SSD 256 QWERTY - English

    Condition

    Good

    Purchased

    04/03/2025

97 products