Customer reviews

4.5/5

15,016 verified reviews in the last 6 months.

Go back to the device

Overall performance
4.29/5
Appearance
4.32/5
Accessories
4.07/5
Battery
4.14/5
Lens & Camera
4.32/5
Packaging
4.28/5
Shipping
4.44/5

M
Matthew B.
Reviewed in United Kingdom on 10 April 2024
4.6/5
Even though listed as in 'good' condition it was nearly immaculate! After putting an Otterbox Defender case and screen protector on there's no way you'd know that this wasn't a brand new ipad pro! Arrived very quickly, only downside was the 3rd party 10W charger and cable that came with it instead of the 20W official Apple one, so it's very slow to charge. Would certainly come back in future to by a reconditioned piece of tech saving myself money instead of buying new!
iPad Pro 11 (2021) 3rd gen 512 Go - WiFi - Space Gray
Purchased on the 22 March 2024
G
Gill S.
Reviewed in United Kingdom on 9 March 2024
5/5
Cannot believe how fantastic this second hand iPad is! I visited the Apple Store first to check out prices and try the iPads. Upon checking Back Market, I knew that the price of the refurbished Pro was worth it if it was as good as the blurb indicated. I was hoping and praying it would be in good condition and it absolutely was. It arrived quickly and securely and is brilliant. One absolutely teeny mark on the back that you wouldn’t notice without super close inspection - but the screen and functionality is perfect. So pleased. Thank you all 😊
iPad Pro 12.9 (2022) 6th gen 128 Go - WiFi + 5G - Space Gray
Purchased on the 8 February 2024
M
Max E.
Reviewed in United Kingdom on 14 February 2024
4.4/5
The Ipad itself is very good quality!! I’m pretty sure it came in an apple refurbished box fully sealed as I chose the pristine condition, After a couple of weeks using it it works amazingly and 100% would recommend buying second hand!! However I’ve also brought a newer Iphone recently as well as an ipad and the trade in process is extremely interesting to say the least, the tracking never updates and the offered amount is extortionately low for what it was worth? So definitely be weary when trading in…. But despite the trade in both my ipad and phone work better than expected!!
iPad Pro 11 (2021) 3rd gen 128 Go - WiFi + 5G - Silver
Purchased on the 25 January 2024
M
Moyeen I.
Reviewed in United Kingdom on 14 February 2024
4.4/5
I was replacing an old iPad Air 2 that i had had from longer than i can remember. Having purchased refurbished phones from my children rom Backmarket, decided to give and iPad a go. Device was described as "very good" but honestly, I can't see a single mark on the device. The set up was very easy out of the box and a big saving vs buying new from Apple. All delivered in under 24hours from placing the order!
iPad Air (2022) 5th gen 256 Go - WiFi - Blue
Purchased on the 13 February 2024
M
Marion F.
Reviewed in United Kingdom on 15 April 2024
4.8/5
I was a bit hesitant at first about buying a reconditioned IPad but I only wanted it for upstairs to control heating and use the radio, and check emails now and again, so I didn’t want the expense of a new one. The IPad arrived promptly and was very well packaged. I charged it up and set it up. All my info and details was downloaded from the ICloud, no problem. It works like brand new and I am extremely pleased with it. There were some small scratches on the sides but hardly noticeable. I put the IPad is in a protective case anyway, so it doesn’t matter. A professional and quality company I would highly recommend.
iPad 10.2 (2019) 7th gen 32 Go - WiFi - Space Gray
Purchased on the 9 March 2024
T
Tom N.
Reviewed in United Kingdom on 14 April 2024
5/5
Great price and fast delivery. The 12 month warranty makes a big difference for me when choosing a refurbished tech supplier. Many only give 3 months max. The 'very good' condition of my iPad is indeed accurate. It looks as if it was never used.
iPad 10.2 (2021) 9th gen 256 Go - WiFi - Silver
Purchased on the 27 March 2024
J
Jenni H.
Reviewed in United Kingdom on 5 April 2024
4.1/5
Overall happy with the experience of buying an iPad. I've had refurbished before and all round a great way to buy expensive tech. The only issue I had was that although I bought Very Good quality, the iPad didn't come in a box but just bubble wrapped in a thin sheet and thin cardboard sleeve and a cheap tiny cable. I think the seller was lucky it arrived still in good condition as there was no fragile stickers or anything. So be prepared for that potential depending on which supplier you go with.
iPad Pro 11 (2021) 3rd gen 128 Go - WiFi - Space Gray
Purchased on the 1 March 2024
G
Graeme e. S.
Reviewed in United Kingdom on 31 March 2024
4.1/5
Initial impressions of the iPad I bought from Back Market are good. Condition for a refurbished tablet could not be faulted and it seems to function all as it should. No way of knowing if paying for faster delivery actually made any difference but it did arrive, well packaged, by the time specified. Back Market are certainly worth a look for your tech device needs.
iPad Pro 12.9 (2015) 1st gen 32 Go - WiFi - Space Gray
Purchased on the 19 March 2024
S
Sarah D.
Reviewed in United Kingdom on 17 March 2024
4.5/5
Infuriating that it is impossible to speak to anyone about the payment you owe me for the trade in. It is not acceptable that you ask for passport details. It is very suspicious. And your link to contact you for help on the feedback email is broken. Many days ago you indicated you would send me the payment. I have spent a whole hour this morning trying to contact you this. What a shame you have such terrible customer service that leads you round in circles and does not answer a question. The refurbished iPad you sent is great, but the trade in service is hopeless.
iPad Air (2014) 2nd gen 64 Go - WiFi - Space Gray
Purchased on the 29 February 2024
J
Julie K.
Reviewed in United Kingdom on 10 March 2024
4.1/5
Purchased for my elderly mum as a replacement to her 5th generation iPad. I’m used to purchasing reconditioned items from various sellers so I thought it might be a good idea to head down that road with the IPad. This is the time I’ve used backmarket. Easy enough to navigate website and IPad was delivered when stated. Customer services not used so unable to comment. As mentioned in product header the condition was considered ‘good’. The iPad had some grubby marks and scratches on the back, but that didn’t bother her as that’s all hidden away within a very tough case I purchased separately from Amazon. She’s had the iPad for a week and she only uses it for brain games / TV / photos and the odd email. Therefore, it’s hard to comment on its long term reliability at this stage.
iPad 10.2 (2019) 7th gen 32 Go - WiFi - Silver
Purchased on the 28 February 2024

Customer reviews

Sort by

Filter by stars

Popular searches – No, you can't sit with them.