the first ipad i received did not meet the grade specification but back market and the refurbisher sorted it out in a timely manner and i am very happy with my replacement device! highly recommend using back market as their customer service is amazing in my experience! delivery is quick, returns are quick, decisions on whether the refurbisher will repair/replace/refund are quick! great service throughout my experience, everything is explained well and is very understandable which is important for me as an autistic person! it’s also great because you save so much money while also saving the environment and saying no to modern slavery while also getting a quality device that is practically new!

Even though listed as in 'good' condition it was nearly immaculate! After putting an Otterbox Defender case and screen protector on there's no way you'd know that this wasn't a brand new ipad pro! Arrived very quickly, only downside was the 3rd party 10W charger and cable that came with it instead of the 20W official Apple one, so it's very slow to charge. Would certainly come back in future to by a reconditioned piece of tech saving myself money instead of buying new!

Overall happy with the experience of buying an iPad. I've had refurbished before and all round a great way to buy expensive tech. The only issue I had was that although I bought Very Good quality, the iPad didn't come in a box but just bubble wrapped in a thin sheet and thin cardboard sleeve and a cheap tiny cable. I think the seller was lucky it arrived still in good condition as there was no fragile stickers or anything. So be prepared for that potential depending on which supplier you go with.

The Ipad itself is very good quality!! I’m pretty sure it came in an apple refurbished box fully sealed as I chose the pristine condition, After a couple of weeks using it it works amazingly and 100% would recommend buying second hand!! However I’ve also brought a newer Iphone recently as well as an ipad and the trade in process is extremely interesting to say the least, the tracking never updates and the offered amount is extortionately low for what it was worth? So definitely be weary when trading in…. But despite the trade in both my ipad and phone work better than expected!!

Ordered “good” condition and was absolutely flawless. Did bit come with apple refurbished box as other reviews say but its still just as good. Came with off brand charger, but original charging block. Experienced a few screen glitches when first opened but went back to normal after a couple hours use. Arrived 4 days earlier than expected. Definitely recommend.

The iPad I bought is amazing! It was rated as good but is in absolute perfect condition! It has been working amazingly well for a week now since I bought it! Came well wrapped and easy to track the parcel when it would be arriving (even if Royal Mail are useless but not Back Markets problem ha). This is the second product I have bought now and highly recommend!!