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335 verified reviews in the last 10 years.
Mary R.
Purchased on the 19 April 2025
Verified purchaseDelivery was fairly slow although admittedly there was a bank holiday in the wait. The phone itself is fine except that the side switch - the one that blacks out the screen when you've finished what you're doing - is unresponsive. It will work but only after pressing it from various angles for a while.
Condition
Good
Reviewed in United Kingdom on 5 May 2025
Jayne D.
Purchased on the 10 September 2023
Verified purchaseThis is the second time using the sight would recomend to anyone looking to purches a refurbished item delivery and updates are good from purchasing to your item arriving will use again in future
Condition
Excellent
Reviewed in United Kingdom on 25 September 2023
John D.
Purchased on the 14 October 2023
Verified purchasePhone arrived before due date. Bought it as a present for my partner who had been using a Galaxy S3 mini which needed charging 2 to 3 times a day, even with new batteries. She's now getting used to the S7 and is loving it. It is in pristine condition and very good value for money. My experience of Back Market was tops. Would highly recommend.
Condition
Excellent
Reviewed in United Kingdom on 2 November 2023
Olayinka henry O.
Purchased on the 22 March 2024
Verified purchaseReally a good service I received the phone 3 days before the estimated delivery date and the phone goes fast
Condition
Excellent
Reviewed in United Kingdom on 25 March 2024
Keith T.
Purchased on the 3 October 2024
Verified purchaseThe phone seems fine but the battery, though it charges to 100%, never seems to last very long with minimal usage and no apps running so I'll probably have to change the battery.
Condition
Excellent
Reviewed in United Kingdom on 8 November 2024
Michael S.
Purchased on the 7 August 2025
Verified purchaseThe first order was cancelled by the supplier. The second one arrived but was faulty. After waiting 24 hours for my messages to be read by Back Market I am going to return the item as it can not be used.
Condition
Fair
Reviewed in United Kingdom on 12 August 2025
Arthur R.
Purchased on the 30 September 2023
Verified purchaseI received my phone on time. Its condition is great. It was easy to set up and is operating well. So far so good. Thank you BackMarket and keep up the good work.
Condition
Excellent
Reviewed in United Kingdom on 16 October 2023
Toby H.
Purchased on the 15 June 2023
Verified purchaseArrived the day after order placed. Working perfectly 3 months later, (sorry for the late review!) despite an accidental swim and several drops. Thank you team Back Market. Saved me much moolah!!!
Condition
Fair
Reviewed in United Kingdom on 2 October 2023
Diane G.
Purchased on the 4 December 2023
Verified purchasegreat phone great company. would definitely use again.
Condition
Excellent
Reviewed in United Kingdom on 5 February 2024
Catalin G.
Purchased on the 23 January 2024
Verified purchaseHappy with the quality of the phone and delivery date.
Condition
Excellent
Reviewed in United Kingdom on 4 February 2024