Customer reviews for Refurbished Dolce Gusto

I received my order within a couple days (I did order it in the evening so probably would've been quicker!) and to say I ordered it in fair condition I was very happy! It actually included more than I thought it would after reading the description, the only thing I needed to do was download the manual on my laptop from online! The only noticeable things was a few scratches on the drip tray and you could tell the milk jug had had some use but I think to say its refurbished and fair condition this is very good!!! I just cleaned up the jug with some stain remover and it looked brand new! and as for the scratches on the drip tray, I bought this coffee machine as an upgrade. I bought a cheap espresso machine a couple years ago so I know how easy it is to catch scratches with the drip tray so this didn't bother me because I thought I was probably going to end up getting a few accidental scuffs on it myself! I was a bit weary of buying something refurbed because I haven't done it before but this coffee machine was in better condition than I thought it would be. therefore, I would highly recommend!!! im now making the same delicious coffees for a fraction of the price than I would be if I...

I bought the reconditioned one for my Dad since I have the same machine and it's excellent. It's just gone faulty. Are you able to fix it? Stephen.critchlow@ascentventures.co.uk

I've got sage coffee maker for over a year now, and I cannot imagine my life without it! After going through reviews I've decided to buy fair condition and what I got is great machine with a few scratches. Don't buy new! Buy used ones. Save the planet and your wallet!

I do really love my coffee maker and it is in really good condition but if I'd done my research a bit better I would have spotted that by the time I replaced the accessories that were missing - the doser, the cleaning disc, the cleaning tablets and descaler - I would have been able to buy the same model new from John Lewis. I do like the planet saving element of Back Market but think the goods should be priced more accordingly.

Cracking machine, had been well looked after and cleaned up before arriving to me, does exactly what it says on the tin doesn’t come with an instruction manual but it’s easy enough tough to figure out and with YouTube you’ll be set in no time.

Couldn’t be happier with my purchase. Went for the ‘fair’ condition Barista Express Impress and it is an amazing bit of kit. In great condition and has been every I had hoped for. Backmarket is an excellent company who are making secondhand seamless and reliable. Keep it up!

I couldn't be happier with the machine! The condition is brand new (in my view) despite it literally not being new, including the packaging, which was satisfying to encounter when opening the box. I've had the machine about a month now and can't fault it, it's working perfectly. Very happy I made the choice to buy from Back Market and will be recommending the same to others.

Ordered the machine after looking at it for ages. I don’t regret it. I worked as a barista and yes, this machine won’t let you do great puck prep if you want to use a WDT tool. But it’s quick and easy. I can’t remember the condition I’ve ordered but the machine looks brand new. Absolutely amazing.

Wow! I chose the Duo Temp Pro on the recommendation of a trusted coffee blogger and after having had a much cheaper Saeco machine for years. This is far superior! Condition was described as 'fair' but I'd say it was better than that, more like 'good'. Price was incredible too, 40% less than advertised at the major retailers. Very pleased with this purchase!