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Proudly refurbished by idoodirect (United Kingdom)
3 verified reviews in the last 24 months.
Christopher G.
Purchased on the 1 December 2023
Verified purchaseMachine seemed brand new - could easily be off the back of a truck rather than refurb.
Reviewed in United Kingdom on 17 December 2023
Thomas G.
Purchased on the 21 August 2023
Verified purchaseUtterly abysmal service from BackMarket. Unit arrived and was dirty - i don’t mind the scratches etc as it was a ‘fair’ condition item, but for a ‘professionally refurbished’ item the total lack of cleaning (and the need for me to then dismantle and clean under serviceable parts) was wholly unexpected. Using BackMarket’s customer service platform was then genuinely one of the most difficult and bollock pinchingly uncomfortable experiences. Customer service was slow, a different person responding (if anyone responded) each time, and those people failed to read earlier information leading to me repeating multiple times (in one instance I had to repeat the same consistent message for one month) to gain information. BackMarket note they are a marketplace and any issues you raise are then raised with the sellers - at no point have I been able to see any form of contact between BackMarket and the sellers. I requested proof my item had been refurbished, and after 4-6 weeks I was given a screenshot of an excel spreadsheet which did not mention the items of concern I had raised. I asked BackMarket over a period of around 6 weeks for their complaints procedure before being given it. In total...
Reviewed in United Kingdom on 23 August 2023
Brushed Stainless SteelColour
BES980Model
Coffee maker with grinderCoffee Machine Type
2500.0000Volume
15Pressure (in Bars)
YesConnected Device
Without capsulePod Type
SageBrand
15600 gWeight
Third Wave Speciality Coffee, without the Barista.
The Oracle creates third wave speciality coffee at home, comparable to what you would get at your favourite café. The Oracle has automatic grinding, dosing, tamping and milk texturing, automating the two most difficult parts of manual espresso. You can extract espresso and texture milk simultaneously, enabling you to go from beans to latte in under a minute.
Auto Grind And Tamp
The fully-integrated conical burr grinder automatically grinds, doses and tamps 22 grams of coffee straight into the portafilter.
Precise Espresso Extraction
Dual stainless steel boilers and heated group head, controlled by digital temperature control (PID), brings water to precisely the right temperature to extract maximum flavour potential.
Micro-Foam Milk Texturing
Self-cleaning steam wand, powered by a dedicated boiler, textures milk to your liking and delivers Barista-quality micro-foam that enhances flavour and is essential for creating latte art. Allows you to adjust the milk temperature and texture to suit your taste.
Flexible Shot Control
Choose between one shot, two shots, or manual control over how much espresso ends up in your cup for the perfect dose every time.
LCD Display
LCD provides you all the information you need to make coffee exactly the way you like it, every time.
One Touch Americano
The innovative One Touch Americano feature delivers a double espresso, and then separately through a dedicated spout, fills the cup with hot water, the same way as any good commercial machine.
Colour | Brushed Stainless Steel |
Model | BES980 |
Coffee Machine Type | Coffee maker with grinder |
Volume | 2500.0000 |
Pressure (in Bars) | 15 |
Connected Device | Yes |
Pod Type | Without capsule |
Brand | Sage |
Weight | 15600 g |
Height | 44,7 cm |
Width | 37,3 cm |
Depth | 36,8 cm |