idoodirect

Seller reviews, items and info

Approved seller with 4.4/5 Stars ratingTrusted on Back Market for 5 years

Overall rating

1,436 verified reviews

Rating details

  • Battery

    4.2/5

  • Lens & Camera

    4.5/5

  • Shipping

    4.7/5

  • Accessories

    4.1/5

  • Packaging

    4.5/5

  • Overall performance

    4.4/5

  • Appearance

    4.4/5

Reviews

  • Nicholas F.

    Verified purchase

    Reviewed 17/07/2026, United Kingdom.

    We ordered this to replace a coffee machine we ordered from an audit site that arrived broken and in terrible condition. In contrast, the one we ordered from Back Market was immaculately clean with no signs of damage or use, it looks practically brand new! It has already been put to heavy use! COULD NOT RECOMMEND BACK MARKET ENOUGH!

    Condition

    Good

    Purchased

    07/07/2026

  • Kate C.

    Verified purchase

    Reviewed 17/05/2026, United Kingdom.

    Really pleased with this coffee machine. It was second hand but very well refurbished and works brilliantly. It needed a little clean when it arrived, but nothing major. It makes great coffee and performs just as well as a much more expensive new machine. I also like that buying refurbished is better for the planet and much cheaper than buying brand new. The instructions weren’t included, but it was easy enough to find them online with a quick Google search. Overall, very happy with the purchase.

    Condition

    Good

    Purchased

    09/05/2026

  • Azeem J.

    Verified purchase

    Reviewed 22/02/2026, United Kingdom.

    I was very worried about receiving refurbished items. However, there was nothing to worry about. A beautiful machine, works perfectly, everything included, apart from a water filter, which I purchased myself easily. Highly recommend BackMarket, the service was amazing, very fast and well packaged.

    Condition

    Good

    Purchased

    10/02/2026

  • Evelyn H.

    Verified purchase

    Reviewed 17/08/2026, United Kingdom.

    Sage Barista Express Impress arrived promptly and works perfectly. A few minor scratches/marks but barely noticeable and saved a couple hundred ££! Will shop for other items on Back Market first, in future.

    Condition

    Good

    Purchased

    06/08/2026

  • Ertan B.

    Verified purchase

    Reviewed 26/08/2026, United Kingdom.

    I was sceptical about this purchase as coffee machines can be tricky when bought secondhand. And yes, it was a bit dirty in the shower screen area but if you know your way around an espresso machine, it’s an easy task. They wrapped it up neatly, it can be improved, but will give them a praise for the effort. After the cleaning session, the machine was good to go, I had a very delicious latte and it cost me half the price of a brand new machine. What more can you expect?

    Condition

    Good

    Purchased

    24/08/2026

  • Clive H.

    Verified purchase

    Reviewed 13/09/2026, United Kingdom.

    Delivery was very quick and without any hassle, I thought I was getting a refurbished phone of good condition, when it arrived it was better than good condition it’s like brand new at a third of the price. Would definitely recommend and will definitely use again. Thanks

    Condition

    Good

    Purchased

    14/08/2026

  • Shaun M.

    Verified purchase

    Reviewed 11/08/2026, United Kingdom.

    Couldn't be more impressed in all honesty. The machine arrived in super quick time and in its original box and looked absolutely brand new with zero use. There has been a learning curve with use but that is on us, otherwise the machine has worked like a dream so far and the quality of coffee has improved as we have become more accustomed to it. Would recommend highly to anyone considering pyrchasing.

    Condition

    Excellent

    Purchased

    01/08/2026

  • Clémentine B.

    Verified purchase

    Reviewed 26/01/2026, United Kingdom.

    Very happy with my purchase - what a bargain vs a new machine! A tiny piece of the machine was missing but it’s something basic I can easily replace.

    Condition

    Good

    Purchased

    02/01/2026

  • David H.

    Verified purchase

    Reviewed 01/03/2026, United Kingdom.

    Great product, marketed as used but you wouldn’t know it from appearance Overall extremely satisfied with purchase, given you get a 1 month warranty can’t see why you would look elsewhere.

    Condition

    Good

    Purchased

    18/02/2026

  • Bill L.

    Verified purchase

    Reviewed 12/03/2026, United Kingdom.

    I wasn't sure what to anticipate when I purchased the device from Back Market; it arrived as described with a few small scratches on the stainless steel plate that holds the cups. Considering that I saved more than thirty percent, I'm more than satisfied with the coffee maker and can tolerate a few small scratches.

    Condition

    Good

    Purchased

    23/02/2026

240 products

Seller registration number

05638662

Trade register number

05638662

Legal address

XS Items7 Crown GateColchesterCO4 9HZUnited Kingdom

Seller's country of origin

United Kingdom