Condition category: “good”
Result: very happy! There were some obvious scratches on the corner of the water container (which is at the back of the machine but not at all visible when sitting on the counter top). Other than that, it is in perfect condition! Absolute bargain. Would happily do this again.
Other details:
- All accessories, aside from the replaceable water filter, were included (even though the description said that many things could be missing). Specifically, the milk beaker, all cleaning materials, all baskets etc were included and in perfect condition. I noticed that the comment that items may be missing was generic across different machines so I guess the refurbisher is just covering the options. However, nothing was missing from this.
- There was no manual but the machine has all instructions on the display when setting it up
- Paint and body work (aside from the water container) were in perfect condition. No marks, scratches or dents. A light wipedown was required but it was entirely superficial and mainly the dust from the cardboard liners
- The box was fairly damaged and stained with coffee and had seen better days but it gets thrown out anyhow. The refurbisher packed the machine in the original box and then into a second, larger, box. So the machine was well protected during transport
- Quite a lot of coffee grinds all over the place but all wiped away easily. The machine clearly had a previous owner and I suspect it was shipped with some residue in the drip tray, resulting in the box staining but the machine was in perfect condition.
It was up and running within minutes, made a great cup of coffee and looks fantastic on my counter top.
I am a convert!! This was an amazing purchase!