Customer reviews for Refurbished Cooking robots

It's the first time I buy a reconditioned product, and although I had my doubts and fears... I can't be happier! I have observed the machine well, and it has no scratches or anything! If they told me it was new... I would believe it!

Very good but no instructions, no recipe book, it was a bit complicated to find out how to use it. It's a shame, we should think about reselling products with at least the instructions. Otherwise a very good reconditioned product

No detailed description of what was in the lot or what has been reconditioned. The food processor itself is as good as new and the rest is in good condition but very dirty. I got a bowl and a whisk as extras, but above all all the chopper options, i.e. 2 other sets of utensils included. And no matter how much I reread what I bought, it wasn't marked as included.

Fast and secure delivery. Pleasant surprise with the robot and even more so with the reconditioned one. It was a first and so far a very good experience. The Moulinex companion is very quiet and does its job very well.

Hello, As an avid Back Market customer, it's only natural that when I need an appliance, I visit the site first. I ordered the latest version of a compact cook food processor that I had. When I ordered it, it was sold with a 5 litre bowl. I was disappointed to find that it was only 2L like my old one. I'm keeping the item but I have to admit I was a bit disgusted. I wish you an excellent day and invite you to be perhaps more precise in the description of your articles. Kind regards, Joanne

I'm delighted with my purchase. With this Ninja I can bake cakes, steam and pressure cook, fry, grill... every day I enjoy how practical it is. I liked it so much that I will buy a second one for my mother.

Well-packaged parcel, arrived on the advertised date. This is a birthday present for 31 December. We hope it works well but we did not try it before giving it. Our daughter knows it's reconditioned...

I ordered 2 in perfect condition, supposedly, 1 ok, the other the blade is broken, I have to change it, the service is hell on the internet, the products come from Spain, so I'm not going to send back a robot at my expense which is going to cost me more than if I bought a blade at 30 euros. So, not great in terms of customer service, not great products, because they're supposedly checked but they're not. When I placed an order for 1200 euros, I thought I would receive a product in the condition I asked for. This is not the case.

hello! the product is excellent, works perfectly, its also in excellent condition, it is good as new, 10/10 recommend. however this time (second purchase by me in your website), the shipping wasnt great. the carrier was chronopost and although i had a tracking link, it was the same as nothing. i couldnt know precisely when the item was going to arrive, i couldnt change date or leave a comment for them to leave to a neigbour etc. there is an option for that in the website but only for France. I tried contacting them and also couldn't. it took longer than expected and i missed the first delivery. i like back market, the concept and the products, but I would suggest improving the shipping process.