Customer reviews for Capsule espresso machine

4.5/5

Average of 68 reviews from the past 6 months.

4-5 stars
85%
3-4 stars
7%
2-3 stars
7%
1-2 stars
1%
Was thoroughly pleased with this purchase. I had chosen the fair option so my expectations were low. However when the machine arrived there were barely any dents/ scratches and the majority of the accessories ( I was expecting these to be missing) were included and looked fairly new. The machine its...

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Rob N. Bought: Coffee maker with grinder Sage SES875BKS 2 months ago
4.8/5
I brought fair and other than a massive chunk missing out of the handle on the included tamp which is easy to replace if I cared aha the machine is in excellent condition. I would be interested to see the condition of the excellent haha because I don't see how it can get much better I was a bit app...

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I am very happy with the machine, it did unfortunately arrive with a smashed water tank but the CS service team quickly rectified by sending me a new tank received within days and would also allow me to return the item for an exchange if I wanted to. The item had a few dents as expected but is compl...

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I was pleasantly surprised by the coffee machine. I purchased a refurbished (excellent quality) one. So far, everything is working great. I would definitely consider a refurbished product again.

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I was really impressed with what arrived. Very minor issues like scratches were barely noticeable and all part of the package with refurbished goods. After a few weeks it just looks right at home

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This was the first time I have used BackMarket so I was a little doubtful but my fears were all allayed once we started using the Sage Barista Express (described as in good condition) which was a birthday present for my husband. He is delighted with it. I did have to buy a few extra bits and pieces,...

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5/5
I was concerned about ordering a second hand unit, but this was the machine I wanted and was not willing to spend full price for a new one. I should not have been concerned! The machine arrived next day, well packed, with pretty much all the accessories. This was the lowest grade condition and I...

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Customer service was excellent, really can't believe how much Backmarket value the transparency of this sale. They really are a business that's going places. Great great great. Coffee machine was excellent quality, why buy new in this world of throw away consumerism? Ooh also great coffee aha but th...

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Davide D. Bought: Coffee maker with grinder Sage SES875BKS 1 month ago
4.4/5
The delivery was quite fast, the machine came as stated on the advertise without few tools, as for the condition I was surprised with how clean the machine was and it would looks like new if wasn't for few scratches on the front. The packaging though was slightly damaged and full of ground coffee, i...

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This coffee machine is just amazing for home use! I’m a barista so the steamer is a lot slower than in a coffee shop (of course), but once you get used to it you can steam milk just as well! I have to yet find the perfect way to extract the espresso shot (how much to grind the coffee beans) but othe...

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