: customer reviews

Overall rating

1,377 verified reviews

Rating details

  • Overall performance

    4/5

  • Appearance

    4.1/5

  • Packaging

    4.1/5

  • Shipping

    4.4/5

Reviews

  • Tom S.

    Verified

    Reviewed 28/12/2024, United Kingdom.

    Only had it a few hours but love it. Glad I went refurbished instead of getting a new one . So far so good.

    Condition

    Good

    Purchased

    24/12/2024

  • Michael F.

    Verified

    Reviewed 14/03/2025, United Kingdom.

    Great service and support but was let down by the DPD delivery service . My delivery got mislaid . Purchased on 3rd march and finally had my delivery today 15th march. Not yet set it up but pleased with the helpful staff at Back Market, thanks again for your support. M. Foster.

    Condition

    Excellent

    Purchased

    02/03/2025

  • Khadijah A.

    Verified

    Reviewed 09/02/2025, United Kingdom.

    Great product , no problems so far. Delivery was on time and with regular updates. Definitely will recommend this site

    Condition

    Excellent

    Purchased

    26/01/2025

  • Dilwyn L.

    Verified

    Reviewed 21/08/2025, United Kingdom.

    So far, so good. It's early days, but I feel it will be fine. I'll buy again if everything works out. Great. Thanks a lot, Dilwyn Lammas

    Condition

    Good

    Purchased

    22/07/2025

  • Douglas M.

    Verified

    Reviewed 19/10/2025, United Kingdom.

    Fast delivery

    Condition

    Excellent

    Purchased

    04/10/2025

  • Deborah D.

    Verified

    Reviewed 15/01/2025, United Kingdom.

    Happy with purchase, bought for my son, he said the specs are excellent and the big enough so no issues. I would definitely recommend it

    Condition

    Fair

    Purchased

    26/12/2024

  • Janice W.

    Verified

    Reviewed 02/10/2023, United Kingdom.

    So far so good. The computer was well packed and delivered expremely promptly, though not impeccably clean! That was my first job. I can't comment on its abilities yet, but in 6 months I'll gladly do so. I applaud refurbishing and being content with a back market.

    Condition

    Good

    Purchased

    18/09/2023

  • Harriet W.

    Verified

    Reviewed 22/01/2024, United Kingdom.

    The computer runs great. Very efficient purchase and delivery system. Excellent carboard packaging of computer. The new Keyboard and mouse weren't great quality but I found a second hand alternative. Thank you very much. Love my new computer.

    Condition

    Excellent

    Purchased

    04/01/2024

  • Feizal O.

    Verified

    Reviewed 16/05/2025, United Kingdom.

    Very disappointed with the seller product description, the device is not excellent grade, the touchscreen doesn’t work, the casing isn’t fixed correctly so very disappointing Please I request a replacement of the same product that matches the device description

    Condition

    Excellent

    Purchased

    14/05/2025

  • Babatunde amos O.

    Verified

    Reviewed 26/02/2025, United Kingdom.

    Great product

    Condition

    Excellent

    Purchased

    08/02/2025