Phone received and it is as 'new'. The battery life is excellent. No scratches or visible damage. There is a slight scuff on rear of the phone but not really noticeable. The phone was received promptly. Well worth buying from Back Market!

There are so many scams online for refurb and new phones it's difficult to know who to trust. After deciding to go with a refurb this time the only creditable choice looked to be Back Market I ordered an S24 ultra in good condition and it arrived the next day with not a mark on it. It looks brand new! The only slight niggle is the emails I got tracking the delivery gave a reference and link to the Royal mail website. They didn't work, that was because it was delivered by DPD. But as it arrived a day earlier than expected it was no big deal Overall, very happy with my experience. I would definitely use Back Market again and would recommend them to anyone looking for a refurb phone

super happy with my purchase, fabulous device in excellent condition. Arrived next day after ordering. also traded a device and got a great price. Will be using again.

Awesome service and the phone was like new really good quality will definitely buy my phones from this website the service is too good no headaches like others

very fast delivery, great service, phone immaculate, got 2 years insurance with the phone for £200 less than the cost of the phone new.

The phone was a good price and in good condition. No faults so far and battery health is also good. I wasn't expecting it to be the american model, but it doesn't really matter.