My daughter persuaded me to get a refurbished rather than new phone and recommended BackMarket. Good move as this is recycling and the phone looks like new. Currently very happy and money saved. Gail

As usual, I had very prompt service and the phone I received was in fantastic condition!! It took a while to get used to the bigger size and once the screen sensitivity was improved, things got better. I wld have liked a phone number to spk to someone though. I have ordered now 6 phones amd 2 tabs thru BM and not once have I been let down, no issues at all. I've recommended them highly to loads of people who have all also had great service. Thanks BM

Bought August 2021, As of writing this its may 2024 now, No issues to note at all. Phone is in a clean, decent working order. Slight battery degradation but normal due to its age of a phone I've had for 3 years on the same battery (or even what Is now a 5 year old phone).

Truly exceptional . Totally like NEW. Thank you for being what you say you are. You speak TRUE. Still being amazed at the ability and seemingly UNLIMITED capabilitiesof the device. Totally seemless connecting to my SKODA octavia smart system phone apps etc. Totally saved my life when trying to initialise my new Samsung HD SMART T4300 TV which would not let me enter my wifi access password without the SMARTPHONE METHOD. AO.COM help non existant. Samsung helpline triedhis best.

delivered before expected but kept informed by delivery company, unpacked the samsung and its like new not a mark on it or wear everything working perfect, excellent.

Cant fault Back Market. The phone is immaculate, and delivery was quick. But by god, the battery on the S10 is utter dung!