Microsoft Surface Laptop 4 13-inch (2020) - Core i7-1185G7 - 32GB - SSD 1 TB QWERTY - English

Customer reviews for Microsoft Surface Laptop 4 13"

Overall rating

108 verified reviews

Rating details

Appearance
4.2/5
Overall performance
4.2/5
Packaging
4.5/5
Shipping
4.6/5

Reviews

Camden V.
Verified purchase
Reviewed 20/03/2026, United Kingdom.
Absolutely great. The laptop came in great shape - almost no signs of use, fully functioning and fast. Bought it as a gift for my mum and she loves it. Delivery was also speedy. Would definitely recommend buying!
Microsoft Surface Laptop 4 13-inch (2021) - Core i5-1135G7 - 8GB - SSD 256 GB QWERTY - English
Microsoft Surface Laptop 4 13-inch (2021) - Core i5-1135G7 - 8GB - SSD 256 GB QWERTY - English
Condition
Good
Light signs of wear. The body may have light micro-scratches. For items with screens, the screen will have no scratches.
Purchased
18/03/2026
Mohammed saifur R.
Verified purchase
Reviewed 17/09/2025, United Kingdom.
10/10 to the Supplier. I highly appreciate you calling me, esp. your hand written note! Thank you. Well packaged. Excellent condition. Run with no issues. Suppliers service and speed really succeeded my expectation. 10/10 to BackMarket. Thank you for keeping me well updated. Very highly recommended supplier.
Microsoft Surface Laptop 4 13-inch (2021) - Core i5-1135G7 - 16GB - SSD 256 GB QWERTY - English
Microsoft Surface Laptop 4 13-inch (2021) - Core i5-1135G7 - 16GB - SSD 256 GB QWERTY - English
Condition
Excellent
Almost no signs of wear. The body may have very light micro-scratches. For items with screens, the screen will have no scratches.
Purchased
12/09/2025
Lyn P.
Verified purchase
Reviewed 28/09/2025, United Kingdom.
Condition much better than I expected (I can't see any bumps or scratches) and it was plug and play. I am impressed and very happy!
Microsoft Surface Laptop 4 13-inch (2021) - Core i5-1135G7 - 16GB - SSD 256 GB QWERTY - English
Microsoft Surface Laptop 4 13-inch (2021) - Core i5-1135G7 - 16GB - SSD 256 GB QWERTY - English
Condition
Good
Light signs of wear. The body may have light micro-scratches. For items with screens, the screen will have no scratches.
Purchased
12/09/2025
Samuel L.
Verified purchase
Reviewed 21/11/2025, United Kingdom.
doesn't even look refurbished...came early ..less than two days and it is perfect...thanks
Microsoft Surface Laptop 4 13-inch (2021) - Ryzen 7 4980U - 16GB - SSD 512 GB QWERTY - English
Microsoft Surface Laptop 4 13-inch (2021) - Ryzen 7 4980U - 16GB - SSD 512 GB QWERTY - English
Condition
Fair
Signs of wear. The body may have a few visible scratches and dents. Items with screens may have light scratches.
Purchased
06/11/2025
Colin O.
Verified purchase
Reviewed 09/03/2026, United Kingdom.
Really pleased that I made this purchase with Back Market. Not only was the service in delivering the laptop was super quick but also packaged very well, the laptop was in fantastic condition. I have always been sceptical about second hand items but this has confirmed for me that you can get a second laptop in great condition and for a great price too.
Microsoft Surface Laptop 4 13-inch (2021) - Core i5-1135G7 - 16GB - SSD 256 GB QWERTY - English
Microsoft Surface Laptop 4 13-inch (2021) - Core i5-1135G7 - 16GB - SSD 256 GB QWERTY - English
Condition
Good
Light signs of wear. The body may have light micro-scratches. For items with screens, the screen will have no scratches.
Purchased
26/02/2026
Damilare A.
Verified purchase
Reviewed 15/04/2026, United Kingdom.
Fantastic 👌
Microsoft Surface Laptop 4 13-inch (2021) - Core i5-1135G7 - 16GB - SSD 256 GB QWERTY - English
Microsoft Surface Laptop 4 13-inch (2021) - Core i5-1135G7 - 16GB - SSD 256 GB QWERTY - English
Condition
Good
Light signs of wear. The body may have light micro-scratches. For items with screens, the screen will have no scratches.
Purchased
31/03/2026
Sy H.
Verified purchase
Reviewed 02/04/2026, United Kingdom.
The device is fantastic better condition than what I thought and battery is excellent still.
Microsoft Surface Laptop 4 13-inch (2021) - Core i5-1135G7 - 16GB - SSD 256 GB QWERTY - English
Microsoft Surface Laptop 4 13-inch (2021) - Core i5-1135G7 - 16GB - SSD 256 GB QWERTY - English
Condition
Good
Light signs of wear. The body may have light micro-scratches. For items with screens, the screen will have no scratches.
Purchased
01/03/2026

Everything you ever wanted to know about the Microsoft Surface Laptop 4 13"

Durability
Overall performance
Screen quality
Audiovisual

720PFront Camera Definition
YesMicrophone
Omnisonic SpeakersSpeakers Technology
60Refresh Rate
400 NitsScreen Brightness
YesScreen High Density Display
13Screen size
YesWi-Fi
Core i7-1185G7Processor

The Microsoft Surface Laptop 4 13-inch (2020) is a sleek and practical laptop featuring a 13.5-inch touchscreen and an Intel Core i7 processor running at 3 GHz. Released in 2020, it remains suitable for everyday work, study, and multimedia tasks with a focus on portability and a clear display.

Key features:

Release Year: 2020
Display: 13.5-inch PixelSense touchscreen
Processor: Intel Core i7 at 3 GHz
Graphics: Integrated Intel Iris Xe Graphics
Build: Slim aluminium chassis

Who is this for?

The Microsoft Surface Laptop 4 13-inch (2020) suits users who need a portable and versatile laptop for daily productivity, including students, remote workers, and professionals. Its touchscreen and lightweight design make it a good companion for those frequently on the move or who prefer a tactile interface.

Pros & Cons:

Pros	Cons
Clear and responsive touchscreen	Limited graphics performance for gaming or heavy design work
Lightweight and premium aluminium build	No option for discrete graphics
Suitable for multitasking and office applications	Limited port selection compared to some competitors

Why refurbished?

Choosing a refurbished Microsoft Surface Laptop 4 13-inch (2020) supports a more sustainable approach by extending the device's lifecycle. Each pre-owned device undergoes thorough testing to meet quality standards. Learn more about our quality standards.

Front Camera Definition: 720P
Microphone: Yes
Speakers Technology: Omnisonic Speakers
Refresh Rate: 60
Screen Brightness: 400 Nits
Screen High Density Display: Yes
Screen size: 13
Wi-Fi: Yes
Processor: Core i7-1185G7
HDMI port: No
Screen type: IPS
Processor speed (GHz): 3 GHz
Jack port: Yes
SSD storage capacity (GB): 1024
Series: Surface
OS: Windows 11
Screen Adaptative Color: No
Storage (GB): 1024 GB
USB-C port: Yes
Webcam: Yes
Memory (GB): 32 GB
Model: Surface Laptop 4
VGA port: No
Speakers Number: 2 Speakers
Processor brand: Intel
Colour: Black/Grey
Keyboard Language & Type: QWERTY - English
Brand: Microsoft
Last Os Compatibility: Yes
Maximum Os Supported: Windows 11
Touchscreen: Yes
Processor cores: 4
Year of Release: 2020
Storage type 1: SSD
Graphic Card Brand: Integrated
Weight: 1265 g
Ethernet: No
RAM frequency (MHz): 3733
USB-A port: Yes
Bluetooth: Yes
Processor generation: 11th gen
Resolution: 2256 x 1504
Graphic Card Type: Integrated Graphics
Graphic card: Integrated Graphics

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Microsoft Surface Laptop 4 13-inch (2020) - Core i7-1185G7 - 32GB - SSD 1 TB QWERTY - English

Customer reviews for Microsoft Surface Laptop 4 13"

Overall rating

Rating details

Reviews

Reviews

Camden V.

Mohammed saifur R.

Lyn P.

Samuel L.

Colin O.

Damilare A.

Sy H.

Everything you ever wanted to know about the Microsoft Surface Laptop 4 13"

Durability

Overall performance

Screen quality

Audiovisual

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