The MacBook arrived in fair condition as described, though I was initially disappointed to find several scratches on the back and corners. Well, yeah, I shouldn't have expected a miracle for a refurbished device. But the real surprise came when I powered it up - it actually has double the storage capacity I paid for! This unexpected bonus not only relieved my initial disappointment but completely made my day.

Here’s a professional yet firm review for your experience: I recently purchased a MacBook from this website and, overall, I am very satisfied with its performance. The laptop functions smoothly, meets my expectations, and I truly appreciate the quality Apple provides. However, I specifically chose the “Fair” condition option, fully aware that it might come with some superficial damage. What disappointed me was the unethical practice of placing a “No Return if Removed” sticker over a hidden additional damage. This felt deceptive and unprofessional, as it prevented me from fully assessing the laptop’s condition before committing to keeping it. Transparency is crucial when selling refurbished or pre-owned devices. If the company had been upfront about the actual condition, I would have still considered the purchase but with the right expectations. Other than this issue, I’m happy with the laptop itself and hope it lasts me a long time. I just wish the customer experience had been more honest and professional.

Low battery count and great condition but had to get past a couple of things. The anodised aluminium had discoloration on the palm rests and the keyboard, ANSI US, was unexpected and will take some getting used to. Overall though, I'm happy to have bought the MacBook Pro and feel reassured about the years warranty from Back Market.

Bought my MacBook Pro from BackMarket as my sons recommended them. Word of mouth is so much more powerful than advertising. So glad I did. Perfect service. Speedy delivery and lovely laptop all as described. Excellent customer liaison and will definately buy from you guys again.

I recently purchased a product from BackMarket and was thoroughly impressed with the entire process. From the swift delivery to the condition of the product, everything exceeded my expectations. I chose the "Excellent" condition option, and the product arrived in flawless condition with only two charge cycles—essentially brand new. I couldn't be more satisfied and would like to extend my gratitude to both BackMarket and the refurbishment company for their exceptional service.

My first purchase on BackMarket and impressed with the result. Bought a 2021 MacBook Pro 16 for a great price. The laptop arrived the next day and matches the description - its running beautifully. Had a few questions and the BackMarket team were fast and responsive. Overall very happy with my purchase.