Honestly - I am really pleased with the phone I ordered from Back Market. I could not believe how easy the whole process was. I My phone screen was completely dead and the cost of replacing it was almost the same as the price I paid for the phone I ordered. They keep me informed on the progress of the order and I was gobsmacked that I received the phone the very next day having only ordered it late afternoon the previous day! The phone came with a new charging lead and even the little pin thing that you need to remove the sim card from the old phone. I totally recommend these guys if you are thinking of getting a refurbished phone. Mine, although the same model, seems to be even better than my old phone, I also took out an extended warranty which seemed to be a very reasonable price. Thank you. Really pleased!

This was a very surprisingly great experience - ordered a refurbished iPhone XR for my 85 year old mother. The phone arrived quickly and was in fantastic condition! I would recommend BackMarket to anyone - and indeed I will. ;)

An absolutely first class refurbished iPhone XR 64GB - Black - Unlocked. It's condition was described as "Fair" by Back Market but, to me, the unit looked and performed as if it was new. Very pleased.

Very happy with my new iPhone XR, cannot complain about the service at all, very easy to use and delivery was absolutely spot on. The device itself came in very good condition and was just what I expected, thanks for everything, jak.

I recently purchased an iPhone from Back Market and I'm thrilled with it! The phone arrived in perfect condition, works flawlessly, and exceeded my expectations. The whole process was smooth and the customer service was excellent. Highly recommend Back Market for quality refurbished electronics!

This is my 4th phone from back market in last 2 months as i am getting all the gadgets for my family. I am planning to get one more for my uncle this month. This is so far the best business for refurbished phones. The quality overall is 10/10.