On the whole, really pleased with my experience on back market. Phone arrived promtly and is in excellent condition. There is only 86% battery which was less than I was expecting. Still getting used to it but really pleased to be able to purchase a reconditioned phones

Good quality and functioning phone arrived with an amount of wear acceptable for selected refurbishment type. Extra charge battery may not be exactly 100% but certainly a desirable amount of battery life for paying extra to get better battery

I was a bit apprehensive about buying a reconditioned mobile. This was the first time and it went perfectly from delivery on requested date to the fact that the phone was in immaculate condition and was a great improvement on the old one.

Absolutely over the moon with my purchase. I would never know this was a refurbished phone as it looked new on arrival and works brilliantly. Even happier knowing I’ve reduced my carbon footprint through recycling. Never buying new again.

I was a little concerned buying another reconditioned phone having had a less than smooth experience returning a faulty one to an Amazon Marketplace seller. No worries here. I thought the packaging was a little unusual but it did the job. The phone arrived quicker than expected and in perfect condition. Having checked it out fairly thoroughly I am satisfied that it works perfectly too. All in all I am a very happy customer.

All round excellent service, phone received was like new for excellent condition option. You save money and minimise the environmental impact by trading in older phones for refurbished ones. Will be buying another soon!