I purchased the Iphone 11 Pro Max 64GB for my daughter. The phone is as good as new and she is thrilled with it. So far so far, no issues! I was a bit hesitant as I've never purchased from BackMarket before, however the purchasing process was simple, I was informed regularly about it's delivery. End to end, seamless process. I think it's fair to say BackMarket have gained a customer for life. Highly recommend this business and will not hesitate to make a purchase again.

Seller was no longer available when mobile had to be return for repair under guarantee however, Back Market gave me a full refund which was good service. My only complaint was the whole process took about 2 weeks.

Phone came in perfect condition as described, however the phone was locked to a network after stating the phone was unlocked. This was bought as a gift and being that we were out of the country we have unlocked the phone ourselves with a separate company which was a bit of a disappointment as we were unable to use the phone straight away.

My unit was ordered in excellent condition and arrived in the promised condition, maybe a minor scratch on the sides but nothing that would prevent you from using it. The parts were all genuine except for the battery and the replacement has been decent. I am still using the phone with no issues even a year and a half later.

Ordered a ‘good’ phone, arrived good condition no scratched etc, battery health 85%, only issue? Phone speakers not working on call (only when speaker was on could I hear the caller). Had to return. This is my 2nd return - for the exact same issue! Decided to try a different model. Black Market, there should be a requirement for all sellers to test the calls made from the phone since this seems to be a trend here!

At first i was really to hesitant to buy item in back market as im not sure how reliable buying gadget in this site. However, i still did give a try though and i was so happy im item i purchased. Its really clean and neat camera are good too. I would definitely recommend this app to my friends and i might probably going to buy another gadget here.