Refurbished does not mean new battery apparently. Screen is slightly scratched but more than live-able, the battery is my main gripe as my older iPhone had a better battery health status! Other than that works fine

Ordered Friday morning (like 2 am type morning) and it came Saturday afternoon on the normal free delivery. Ordered excellent condition, top tier standard. Only saw the lightest faintest line marks on the screen but only noticeable if you shine a light to inspect the device, when using the phone not noticeable at all. 95% battery life (no ingenuine battery message so certified battery which is good). Other than that pretty much the best quality of a refurbished phone you could get. Will buy from this site again.

Refurbished phone is in great condition. 100% battery life. Scratches on screen are minimal but got a great discount. And I received the phone within 48 hours of ordering the phone which came with a charger cable as well. Really happy with the phone and I would use them again.

The phone physically (exterior) was perfect. Nothing that I could notice even under a meticulous eye. The only thing that slightly disappointed me was the battery percentage. When paying for an “excellent” refurbished phone, I’d expect more than 88%, but I suppose that’s the risk you take with the >85% stipulation.

Received the phone a day after I ordered it with free delivery. I ordered it in excellent condition and the Phone was absolutely spotless with 100% battery health!! Functions perfectly and great price as well. Would definitely recommend to anyone who is considering. Great job to everyone at Sandox (company responsible for refurbishing mine). Even threw in a free screen protector which is brilliant as well, thank you so much I am very grateful.

I bought the iPhone 14pro 128GB in excellent condition from Back Market - and I have to say it really was in excellent condition. Not a single scratch or mark on it and battery health was 99%. This was the first time I’ve upgraded a phone and went for refurbished and I admit I was a little apprehensive, but I’m glad I went for it. I saved a considerable amount of money vs a brand new phone and environmentally it’s a much better option aswell. I will most definitely be going for refurbished phones in the future!