Fitbit Charge 5 Bluetooth 38 mm - Gold

Brilliant service as always. Charge 5 arrived on time, perfect packaging and in excellent condition (suspect it probably new?). Syncing was easy and now running with no problems. Very pleased...

I've had this for about a month now and it has been working fine. It has a good battery life (if you just use it as a watch it lasts several days, less obviously if you track a run with GPS). No issues syncing with my phone (also bought on here). It was marked as "good" condition but looks brand new. Only slight problem is that it appears Fitbits have different strap lengths and the one it came with is too long. But I still have the one from my old Fitbit (which died) so just using that. Very pleased.

I ordered 2 Charge 5's. One functions well but the other doesn't record steps or any other information and won't sync with my phone. I have now left the UK and am home in Cyprus so cannot return the faulty one for a refund. Update - the second Charge 5 has now failed after 2 weeks. Needless to say, this has been a very disappointing experience.

Looks perfect and works perfectly.

Absolutely shocking experience! Item was not as described, received a completely different model, was in a very poor condition and arrived in a greasy residue. Raised a request for a return immediately and had to wait for a return label for days. Really poor experience unfortunately. Have used backmarket previously and had no issues, but this experience has put me off entirely.

This is not an 'excellent' condition item and I am very disappointed. The device does not work unless it is plugged in. I fully charged the device using the charger provided and as soon as I unplugged it the screen cut out. When it turns back on, the charge has dropped down to 1%. I cleaned the device and charger and tried this multiple times using different ports, to no avail. I even reset the device by pressing on the charger button x3 as instructed by Fitbit customer support. Nothing has worked. The strap also arrived dirty and with an usual smell and there were visible marks on the back of the watch screen. I will be returning immediately, do not waste your time.

Excellent service and great price and condition