Dell ChromeBook 3100 Celeron N4020 1.1 GHz 32GB SSD - 4GB QWERTY - English

Very happy with BM and the team, the item is also good for the price but it was advertised as excellent and it's not. it's got a vinyl sticker cut out on top, bottom and around keyboard

Laptop is in very good condition, very pleased, only small issue is Chrome OS compatibility with my printer but that is a minor issue to be overcome. Great experience dealing with Back Market.

5 Stars for Backmarket's customer service. I received the wrong model from the seller (Orion Computers). Whether this was a genuine error or the seller trying to palm off an older, inferior model as something else; who knows? However, I have to say that the Backmarket returns process was about as smooth and easy as it possibly could be. I was very promptly offered 3 options to resolve the issue. I opted to return the chromebooks for a full refund, which was paid very quickly once the seller had received the items back. I was also given a 5% discount code to use in the future. There was no quibbling, no trying to wriggle out of taking responsibility. At the end of the day, considering I haven't ended up with a product, the experience has still been a positive one!

Great devices, delivered promptly and they do the job - TY

Significant scratch on screen despite rated as 'good'. Returning item.