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Durability 96%
Overall performance 97.5%
Camera 83.5%
Screen quality 95%
210 verified reviews in the last 24 months.
Sebekh I.
Purchased on the 25 January 2025
Verified purchasephone is great, got in excellent condition, looked brand new no scuffs or scratches to indicate otherwise. only issue I had was how it was shipped. it was in a large box with use a little sleeve of bubble wrap on the phone and a loose piece of bubble wrap but would've been knocking around in the box. I didn't eexpect it to be new in origin box or anything but a bit of padding wouldnt have gone amiss. goes to show that these phones are stronger than they use to be but just felt like an unnecessary risk. overall happy with the phone. it's fun having a stylis again! it's my first refurbished phones. I won't lie i was skeptical but I have no complaints with the phone :)
Reviewed in United Kingdom on 16 April 2025
Galaxy S24 Ultra 256GB - Violet - UnlockedCee L.
Purchased on the 6 March 2025
Verified purchasewas nervous about purchasing from this site as I'd never heard of it before but I took a chance. Phone arrived well packaged and in good / excellent condition. Looks brand new & so far no regrets. Now I'm thinking of buying Samsung ear buds! Hopefully the same experience.
Reviewed in United Kingdom on 26 March 2025
Galaxy S24 Ultra 512GB - Blue - UnlockedTrudi T.
Purchased on the 3 November 2024
Verified purchaseI have used Samsung phones a lot and this one was amazing. I gritted my teeth and ordered the 'fair' phone, but it arrived looking like it was brand new! No visible scratches and the battery life (for me) is well over 24 hours. I did take a chance on this company but they have earned my solid respect over the price and quality of the phone.
Reviewed in United Kingdom on 22 April 2025
Galaxy S24 Ultra 256GB - Violet - UnlockedSimon H.
Purchased on the 11 March 2025
Verified purchaseS24 ultra super phone compared to my trusted S21 5g that I've had for 3 years. Time for an upgrade and the S24 ultra doesn't disappoint in all depts,my favourite the incredible zoom on it. Oh the buying process from back market absolutely fantastic process.Thankyou.
Reviewed in United Kingdom on 26 March 2025
Galaxy S24 Ultra 256GB - Yellow - UnlockedDaniel T.
Purchased on the 4 February 2025
Verified purchaseWe have bought 3 x phones from Back Market over the last year and happy with them all. The phones were different makes (Apple, Google, Samsung) for three different kinds of people wanting different things and each fitted with the research we did beforehand. Buying newly new (like cars) saves 25 - 33% and you can't tell the difference. However, don't tell everyone as you need people to buy new so there is a second hand market.
Reviewed in United Kingdom on 17 April 2025
Galaxy S24 Ultra 256GB - Yellow - UnlockedViktoriia P.
Purchased on the 17 July 2024
Verified purchaseI recently ordered a phone from the Back Market website, and my experience was simply wonderful! I chose the Samsung S24 Ultra model, and it exceeded all my expectations. The phone is in excellent condition, looks like new, and works flawlessly. I was especially pleased with the fast delivery – the order arrived the next day. This was my first purchase from this site, but I am completely satisfied. I now recommend Back Market to everyone looking for high-quality tech at a reasonable price!
Reviewed in United Kingdom on 31 March 2025
Galaxy S24 Ultra 256GB - Violet - UnlockedChristos B.
Purchased on the 16 March 2025
Verified purchaseI would not have realised that it is a refurbished device if it was not on the tin.
Reviewed in United Kingdom on 31 March 2025
Galaxy S24 Ultra 256GB - Orange - UnlockedWarren S.
Purchased on the 25 January 2025
Verified purchase100% as described. Shame no charger or manual, but that's down to Samsung and not Back Market. Used twice now and love it
Reviewed in United Kingdom on 11 April 2025
Galaxy S24 Ultra 256GB - Violet - UnlockedUgo C.
Purchased on the 8 April 2025
Verified purchaseS24 ultra so far has been great. Came in really good condition as well. Still getting used to all the new features. Unsure about the battery life . I tend to charge most nights but it could probably last 2 days without a charge. Received 1 USB charger . I am not technical, it's a phone i don't have real concerns now. Glad I chose back market .
Reviewed in United Kingdom on 20 April 2025
Galaxy S24 Ultra 256GB - Yellow - UnlockedRuss F.
Purchased on the 5 August 2024
Verified purchaseThere are so many scams online for refurb and new phones it's difficult to know who to trust. After deciding to go with a refurb this time the only creditable choice looked to be Back Market I ordered an S24 ultra in good condition and it arrived the next day with not a mark on it. It looks brand new! The only slight niggle is the emails I got tracking the delivery gave a reference and link to the Royal mail website. They didn't work, that was because it was delivered by DPD. But as it arrived a day earlier than expected it was no big deal Overall, very happy with my experience. I would definitely use Back Market again and would recommend them to anyone looking for a refurb phone
Reviewed in United Kingdom on 8 April 2025
Galaxy S24 Ultra 256GB - Green - UnlockedSearches so popular you can't sit with them