Customer reviews for Dell

4.4/5

563 verified reviews in the last 6 months.

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  • D

    David H.

    5/5

    Reviewed in United Kingdom on 28 January 2024

    I ordered a Dell Precision 3581 from Back Market and so far I am very happy with my purchase. My laptop arrived promptly and it's condition was comparable with brand new. Everything works perfectly. It was a huge saving versus a new one and it's also great to have saved a lot of waste by choosing a refurbished product. Great experience - would definitely recommend!
    Dell Precision 3581 15-inch (2023) - Core i7-13800H - 32GB - SSD 1000 GB QWERTY - English

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    Purchased on the 12 January 2024

  • J

    John H.

    4.6/5

    Reviewed in United Kingdom on 29 December 2023

    The Dell laptop is as stated on your website. I was a bit apprehensive about buying a refurbished item but have been pleasantly surprised. As an older person I just have to learn how to use it properly.
    Dell Latitude 7490 14-inch (2018) - Core i5-8350U - 16GB - SSD 512 GB QWERTY - English

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    Purchased on the 10 December 2023

  • M

    Michael M.

    5/5

    Reviewed in United Kingdom on 30 October 2023

    Great service and price. The computer arrived quickly and very well packaged. Having plugged it in it works perfectly and is infinitely faster than my previous model which was a reconditioned dell in 2016. The computer was classified as good condition but I cannot find any marks that would bowngrade it from axcellent. I can highly recommend Back Market.
    Dell OptiPlex 3040 SFF Core i3-6100 3,7 - HDD 500 GB - 16GB

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    Purchased on the 17 October 2023

  • W

    W G.

    4.8/5

    Reviewed in United Kingdom on 21 November 2023

    The laptop is absolutely spotless, literally. It looks like a factory fresh model, I was genuinely shocked at the quality of its condition. The order took less than a week, from payment to delivery, with full package tracking throughout. The laptop was well protected in custom deep fit bubblewrap, except for a triangular dent in the box, a corner impact most likely. Perhaps adding a mandatory "Fragile" marking, on all laptop/monitor/tablet etc, screen based item delivery boxes, to avoid the slightly blasé delivery person, ruining your day on the last leg. A big pat on the back to the Prem Tech team who did the refurbishment, the laptop runs perfectly and is insanely good value, which helps cash strapped folks (like me), get an essential study/working tool like this, without re-mortgaging your house! Thank you very much!!
    Dell Latitude 7480 14-inch (2017) - Core i5-6300U - 8GB - SSD 256 GB QWERTY - English

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    Purchased on the 5 November 2023

  • L

    Lesley P.

    5/5

    Reviewed in United Kingdom on 17 March 2024

    I chose 'fair' condition, this only refers to a scratch on the case. Laptop arrived fully charged with windows 11 Pro installed (thanks!) It replaces an old, slow laptop and is fast and good looking. Does everything I want it to. I've previously bought phones from Backmarket and I'm a big fan of reconditioned tech, everyone's a winner!
    Dell Latitude 3520 15-inch (2020) - Core i5-1135G7 - 16GB - SSD 1000 GB QWERTY - English

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    Purchased on the 2 March 2024

  • M

    Morag C.

    4.6/5

    Reviewed in United Kingdom on 13 March 2024

    I bought a reconditioned DELL laptop for my husband as an anniversary gift. I chose to do it this way for a few of reasons 1)this is his first laptop 2)environmental concerns 3)great value for money I am delighted to say he was totally over the moon and is enjoying having his own laptop at last.
    Dell Latitude E7270 12-inch (2016) - Core i5-6300U - 16GB - SSD 256 GB QWERTY - English

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    Purchased on the 26 January 2024

  • T

    Titilayo F.

    4.6/5

    Reviewed in United Kingdom on 7 April 2024

    I had my doubts initially since i had always bought new. I was using a macbookpro 13 (2018) bu the screen had a problem. While waiting for it to be fixed, i got this Dell as something to use. The truth? I'm satisfied with it though it took a while to get used to it. Been using Macbook pro for a very long time. I am getting more convinced of buying refurbished products from places of high repute, if only for the sake of the earth. Thank you, Back Market, UK!
    Dell Latitude 3420 14-inch (2021) - Core i5-1135G7 - 16GB - SSD 512 GB QWERTY - English

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    Purchased on the 13 March 2024

  • J

    John D.

    5/5

    Reviewed in United Kingdom on 31 January 2024

    I was looking to replace my HP laptop with a smaller device that I could also use as a tablet. On paper, the Dell has everything I needed - plenty of RAM and a decent processor. Unfortunately, on arrival, it has a US keyboard, but has been set up with a UK keyboard in Windows 11. I logged a service request and subsequently returned the laptop. It transpired that these laptops are US spec and also refurbished in the US. The supplier had no equivalent laptops with a UK keyboard, however, they agreed to send me a set of UK keyboard stickers - I was a bit dubious at first, but when they arrived, they were of professional quality. The laptop is in excellent condition and does everything I want it to and is much faster than the newer HP I replaced. I have subsequently purchased a Dell port replicator and a Dell active pen for it. I would recommend Back Market for any future purchases.
    Dell Latitude 5290 12-inch Core i7-8650U - SSD 256 GB - 16GB QWERTY - English

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    Purchased on the 24 December 2023

  • E

    Eman K.

    5/5

    Reviewed in United Kingdom on 4 March 2024

    This was a completely worthwhile purchase. The way it functions and operates, I would not be able to tell that it was refurbished. Additionally, communicating with the Back Market team is very easy and their suppliers are just as cooperative. When they didn't have the original model that I wanted to buy, they tried to contact me repeatedly. 7 times as well as a message on the site. They even tried to contact me outside of their office hours to inform me. So I am impressed and pleased with the service and I have recommended this company to my mother for her next laptop purchase as well!
    Dell Latitude 7390 13-inch Core i5-8250U - SSD 256 GB - 8GB QWERTY - English

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    Purchased on the 16 February 2024

  • M

    Malcolm B.

    5/5

    Reviewed in United Kingdom on 12 November 2023

    The laptop was basically brand new so not certain where they come from, much better than expected, if someone had given it to me and said here is a new laptop you would never gave known it was refurbished.. tempted to get another one..
    Dell Latitude 5580 15-inch (2017) - Core i7-7820HQ - 32GB - SSD 1000 GB QWERTY - English

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    Purchased on the 2 November 2023

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