XM GLOBAL LIMITED

Seller reviews, items and info

Approved seller with 4.7/5 Stars ratingTrusted on Back Market for 1 year

Overall rating

445 verified reviews

Rating details

  • Battery

    4.7/5

  • Shipping

    4.8/5

  • Lens & Camera

    4.8/5

  • Accessories

    4.5/5

  • Packaging

    4.7/5

  • Overall performance

    4.8/5

  • Appearance

    4.9/5

Reviews

  • Daniel J.

    Verified purchase

    Reviewed 15/09/2026, United Kingdom.

    I cannot recommend Back Market highly enough after a flawless buying experience. I ordered an iPhone 17 in "Premium" condition as a gift for my wife, and the service was spectacular from start to finish. The delivery speed was outstanding. It was shipped immediately via DPD and arrived on my doorstep the very next working day, complete with an accurate one-hour delivery slot tracking link. The physical condition of the phone is absolutely immaculate. I inspected the screen and outer chassis under bright light and it looks completely as new, without a single micro-scratch or blemish anywhere (for clarity in the attached photos the phone has been fitted with a Spigen screen protector and a heavy duty protective case BUT the screen was flawless before fitting it). The biggest win, however, was checking the internal diagnostics: the battery health sits at a perfect 100% maximum capacity and the cycle count confirmed the battery had never even been charged before arrival. It is effectively a brand-new, factory-original phone at a fantastic refurbished price point. After a nightmare experience with a different independent retailer, Back Market has been a breath of fresh air. Complete buyer protection, ultra-fast shipping, and a truly pristine product. 5 stars all day long!

    iPhone 17 256GB - Lavender - Unlocked

    Condition

    Premium

    Purchased

    11/09/2026

  • Chris H.

    Verified purchase

    Reviewed 14/10/2026, United Kingdom.

    Fantastic! Quick delivery and the phone was as good as a brand new one. Paid for premium as I’m quite fussy. Phone is immaculate, battery 100% and 0 cycles. Feeling pretty smug I didn’t buy a brand new one ☺️

    iPhone 17 256GB - Black - Unlocked

    Condition

    Premium

    Purchased

    05/10/2026

  • Dior M.

    Verified purchase

    Reviewed 10/05/2026, United Kingdom.

    For a fair condition iPhone 17 pro the body of the phone is immaculate with only minor unnoticeable marks/scuffs the other good thing is that the battery health is at 100% making the phone more useful for uni/college purposes & content creation

    iPhone 17 Pro 256GB - Silver - Unlocked

    Condition

    Fair

    Purchased

    29/04/2026

  • Stuart D.

    Verified purchase

    Reviewed 29/03/2026, United Kingdom.

    I absolutely love my new iPad!! So glad this site is up and running and you are the only guys I actually trust!! Thanks and I’ll continue to be a customer in the near future! Fantastic provision of service !!!🌟🌟🌟🌟🌟

    iPad 11" (2025) 11th gen 128 GB - Wi-Fi - Silver

    Condition

    Premium

    Purchased

    17/03/2026

  • Dorys nerea T.

    Verified purchase

    Reviewed 26/09/2026, United Kingdom.

    Honestly I ordered fair and it looks brand new to me, totally worth it and it goes up to iPadOS 27. Which is even better

    iPad 10.2" (2021) 9th gen 64 GB - Wi-Fi + 4G - Silver

    Condition

    Fair

    Purchased

    25/09/2026

  • Simon C.

    Verified purchase

    Reviewed 03/12/2025, United Kingdom.

    This was my first purchase from BackMarket and I am extremely impressed with not only the iPad I bought for our daughter but also the the whole experience of delivery, updates and follow up care. The iPad was in great condition as well and came with a screen protector which was a nice touch.

    iPad 10.2" (2021) 9th gen 64 GB - Wi-Fi - Space Gray

    Condition

    Good

    Purchased

    22/11/2025

  • Christina P.

    Verified purchase

    Reviewed 24/10/2026, United Kingdom.

    Very happy with my phone, has absolutely no signs of use, trade in process was also very smooth and quick, easy steps. I couldn’t be happier!

    iPhone 17 256GB - Lavender - Unlocked

    Condition

    Premium

    Purchased

    04/10/2026

  • Gordon L.

    Verified purchase

    Reviewed 19/10/2026, United Kingdom.

    I was really impressed with the condition of the iPad, it was said to be “good”, but it was much better than that. This is the second item I have bought from Back Market and I will happily buy from them again.

    iPad 10.2" (2021) 9th gen 64 GB - Wi-Fi + 4G - Space Gray

    Condition

    Good

    Purchased

    22/09/2026

  • Douglas D.

    Verified purchase

    Reviewed 30/04/2026, United Kingdom.

    I bought the iPad pro 12.9" as a birthday present for my wife who's been struggling with her old 9" iPad. This refurbished 5th Gen machine is brilliant, we can find no faults with it so far. While still not cheap it was a considerable saving on a new one or even a refurb directly from Apple. Backmarket got it to me in a couple of days and a happy wife means a happy household.

    iPad Pro 12.9" (2021) 5th gen 128 GB - Wi-Fi - Silver

    Condition

    Good

    Purchased

    08/04/2026

  • Maggie S.

    Verified purchase

    Reviewed 06/03/2026, United Kingdom.

    I’ve purchased refurbished iPhones from Back Marker previously and have been very happy with them. The same can be said about my iPad. It looks brand new. Came in a box and functions perfectly. I would highly recommend Back Market.

    iPad 11" (2025) 11th gen 256 GB - Wi-Fi - Blue

    Condition

    Fair

    Purchased

    03/02/2026

44 products

Seller registration number

NI717616

Trade register number

NI717616

Legal address

XM GLOBAL LIMITEDSuite 3 21 Botanic AvenueBelfastBT7 1JJUnited Kingdom

Seller's country of origin

Ireland