Ultimo Electronics Limited

Seller reviews, items and info

Approved seller with 4.3/5 Stars ratingTrusted on Back Market for 5 years

Overall rating

1,610 verified reviews

Rating details

  • Battery

    4.1/5

  • Lens & Camera

    4.4/5

  • Shipping

    4.6/5

  • Accessories

    4.1/5

  • Packaging

    4.4/5

  • Overall performance

    4.3/5

  • Appearance

    4.3/5

Reviews

  • Karen C.

    Verified purchase

    Reviewed 16/12/2025, United Kingdom.

    The iPhone 13 mini arrived in perfect condition. We had no trouble setting it up and it works like a charm. No unhappy surprises. Gorgeous colour.

    iPhone 13 mini 256GB - Green - Unlocked

    Condition

    Excellent

    Purchased

    21/11/2025

  • Andy I.

    Verified purchase

    Reviewed 15/02/2026, United Kingdom.

    The condition was exactly as described no dodgy surprises. Battery health is solid 100% and it runs nice and smooth no lag or weird glitches also it turned up well packaged and quicker than I thought. For a refurbished phone it still feels proper premium and I saved myself a fair bit of cash as well. I’d definitely use BackMarket again

    iPhone 13 Pro 256GB - Graphite - Unlocked

    Condition

    Fair

    Purchased

    08/02/2026

  • Carol R.

    Verified purchase

    Reviewed 02/04/2026, United Kingdom.

    I bought this for my son, who had broken his phone beyond repair. He absolutely loves the iPhone 12 mini, it responds very well and it does all he wants it to do. Oh and the new battery is great as well

    iPhone 12 mini 64GB - Blue - Unlocked

    Condition

    Fair

    Purchased

    19/03/2026

  • Gabija G.

    Verified purchase

    Reviewed 14/04/2026, United Kingdom.

    I bought the iPhone 15 Pro with a new battery. I received the iPhone in perfect condition even better than I expected for “fair condition” the phone has minor scratches on the front (as expected) and it is flawless from the back! I was sceptical buying from Back Market due to some negative reviews.. but it definitely is worth it and my experience has been very good. I am very pleased and happy with my purchase 😊 the iPhone came packaged well in a box with a leaflet which had important info, a charging cable and a SIM card opener. For the price it is definitely worth it and I will consider buying from here again for sure👌🏼 saved myself time and money 😁

    iPhone 15 Pro 512GB - Blue Titanium - Unlocked

    Condition

    Fair

    Purchased

    10/04/2026

  • Rachael M.

    Verified purchase

    Reviewed 11/03/2026, United Kingdom.

    Delighted. Couldn’t believe how immaculate the phone is. Not a mark on it, of what I can see anyway. Lovely little phone great for those who don’t want a big bulky phone, it’s perfect. Was hesitant about buying a refurbished phone but it’s a no brainier. Can highly recommend.

    iPhone 13 mini 128GB - Midnight - Unlocked

    Condition

    Excellent

    Purchased

    25/02/2026

  • Kathryn L.

    Verified purchase

    Reviewed 28/02/2026, United Kingdom.

    I ordered the excellent condition iPhone 13 Pro and I would describe it as “Excellent”.The screen and back are flawless. The sides have a few tiny surface marks that can only be seen when I hold it to the light. Also it came with a brand new battery in the standard price and delivery was super quick. I’ve never had an iPhone before and I absolutely love it. I will definitely buy from Back Market again and I’ve already converted one of my friends to buy their next phone from you. Thank you!

    iPhone 13 Pro 128GB - Gold - Unlocked

    Condition

    Excellent

    Purchased

    12/02/2026

  • Firdose A.

    Verified purchase

    Reviewed 27/04/2025, United Kingdom.

    Really good trustworthy website. True to description of the device. I received my Apple IPhone 13 Pro 128GB in Gold. The condition of it perfect. New condition, not a single scratch on the phone. Battery health is really good 91% for the price I paid. Really worth buying refurbished phones on this website. I'm soo happy about my new Purchase. I would recommend to buy again in the Future. And I'll recommend to friends and family too. :)

    iPhone 13 Pro 128GB - Gold - Unlocked

    Condition

    Excellent

    Purchased

    16/04/2025

  • Stanislava S.

    Verified purchase

    Reviewed 30/11/2025, United Kingdom.

    I bought this iPhone 13 Pro in “Good” condition, but it actually turned up looking pretty much perfect. The screen’s spotless, no issues with the camera, and the only flaw is this tiny mark on the corner which you don’t even notice once there’s a case on it. The only downside is the Face ID, which doesn’t really work properly. Most of the time it just won’t recognise me, so it’s best to switch off “Find My iPhone”, otherwise you might end up having to reset the whole thing like I did. I chose the “new battery” option, and as they warned, it does show that message (see photo). Overall, for £370 it’s a solid phone honestly described and I’m genuinely happy with it.

    iPhone 13 Pro 128GB - Sierra Blue - Unlocked

    Condition

    Good

    Purchased

    28/11/2025

  • Vanessa S.

    Verified purchase

    Reviewed 30/12/2024, United Kingdom.

    After having to return an iPhone 11 Pro to another well-known "used tech" store, because they clearly don't "refurbish" phones and sold me a "B" grade item with only 77% battery health, I decided to check reviews of companies that sell properly refurbished phones. This led me to Back Market as they seem to be very responsive to customer queries, clearly are proud of their reputation and aim to help customers with any problems. Although the warranty on my iPhone 12 Pro is only for one year (as opposed to 5 years offered by the other store) I felt more confident that this phone would last me a good while. It arrived, with FREE delivery, very quickly, well-packaged and the phone was without any obvious signs of use, despite not being the top grade, and with a battery health of 86% (which keeps its charge for a good while). This phone is a better model than the one I returned, but cost the same price. It works very well and I'm very pleased with the service I have received (so far) from Back Market.

    iPhone 12 Pro 128GB - Pacific Blue - Unlocked

    Condition

    Good

    Purchased

    16/12/2024

  • Sebastian D.

    Verified purchase

    Reviewed 12/04/2026, United Kingdom.

    A good condition with battery replacement . This is my third back market phone and each time it gets better. This good condition is showing almost perfect condition, only two minor imperfections to the volume down and side button. A grade

    iPhone 15 Pro 128GB - Blue Titanium - Unlocked

    Condition

    Good

    Purchased

    09/04/2026

101 products