Receptive Solutions Limited

Seller reviews, items and info

Approved seller with 4.4/5 Stars ratingTrusted on Back Market for 11 months

Overall rating

140 verified reviews

Rating details

  • Battery

    4.1/5

  • Shipping

    4.7/5

  • Lens & Camera

    4.6/5

  • Accessories

    4.1/5

  • Packaging

    4.5/5

  • Overall performance

    4.5/5

  • Appearance

    4.6/5

Reviews

  • Clare M.

    Verified purchase

    Reviewed 16/10/2026, United Kingdom.

    Great service and decent price on the phone, would recommend. I had a small issue that was resolved quickly with no quibbles.

    Condition

    Excellent

    Purchased

    07/10/2026

  • Samsoul A.

    Verified purchase

    Reviewed 02/04/2026, United Kingdom.

    I got the Samsung Galaxy S25 Ultra, with 1000gb. Standard battery 10/10. Condition Excellent. The phone itself overall it is fantastic. No scratches, no faults. Been using it for a couple of weeks now. I accidentally put the wrong delivery address, but managed to sort it out. Arrived on time as i was going on holiday. Backmarket was super reassuring.

    Condition

    Excellent

    Purchased

    01/03/2026

  • Muhammad T.

    Verified purchase

    Reviewed 01/10/2026, United Kingdom.

    Very good experience with my s24 ultra

    Condition

    Excellent

    Purchased

    23/09/2026

  • Sandra M.

    Verified purchase

    Reviewed 02/10/2026, United Kingdom.

    I had a problem with the speaker so emailed Back Market. I was sent a replacement within three days and then returned the first one with no problems. Really happy with the speedy service and customer services.

    Condition

    Excellent

    Purchased

    23/09/2026

  • Nemat E.

    Verified purchase

    Reviewed 03/09/2026, United Kingdom.

    super happy with the phone the condition was great and it works well it was delivered quickly and even came with a charger which i didn’t expect the fact that i was able to get a phone with 512 gb of storage for essentially £500 really made it feel like great value for money super happy i didn’t over pay for a new phone. The battery replacement add on was the cherry on top since my biggest worry was about the battery life but even that’s taken care of will definitely be using back market again

    Condition

    Good

    Purchased

    25/08/2026

  • Jacqueline H.

    Verified purchase

    Reviewed 27/10/2026, United Kingdom.

    I had a small issue with my first phone, but was sent a replacement straight away. Everything is working fine now

    Condition

    Excellent

    Purchased

    16/10/2026

  • Tina C.

    Verified purchase

    Reviewed 22/07/2026, United Kingdom.

    Delivery super fast, less than 48hrs, packaged well, device was spotless, and restored to factory settings ..... was also easy to just put my old sim into new device - battery life was 86% so can't grumble at that and phone did an iOs update straight away, was unlocked and I have easily added in facial recognition on all relevant apps - totally over the moon with this purchase as I'd been putting off an upgrade for 5 years and still had the old home button iphone so very happy customer 1 week in!

    Condition

    Good

    Purchased

    15/07/2026

  • Lisa O.

    Verified purchase

    Reviewed 09/07/2026, United Kingdom.

    My phone came very quickly. As described in excellent condition. I am very happy. Wish I had bought a refurbished phone ages ago.

    Condition

    Excellent

    Purchased

    08/06/2026

  • Sam H.

    Verified purchase

    Reviewed 21/10/2026, United Kingdom.

    amazing condition worked amazing battery was 100% capacity phone was like brand new would definitely recommend to a friend

    Condition

    Excellent

    Purchased

    13/10/2026

  • Benjamin N.

    Verified purchase

    Reviewed 20/08/2026, United Kingdom.

    Received the phone earlier than scheduled and that’s good. The phone looks great and I am encouraged to make order refurbished phones in the future. “We need to make use of what we already have.”

    Condition

    Fair

    Purchased

    24/07/2026

28 products
Smart Essentials
(3,419)

Refurbished price:£90.00

Seller registration number

08544377

Trade register number

08544377

Legal address

Receptive Solutions Limited22b Highfield Industrial Estate, North StreetChorleyPR7 1QDUnited Kingdom

Seller's country of origin

United Kingdom